MOHAMMAD MAHBUBUL ALAM MARUF
Lakemba
Summary
A motivated and detail-oriented Computer Science student at the University of Wollongong, seeking to leverage my academic knowledge and professional experience in retail and customer service to contribute effectively in the IT and Cyber Security industry. I aim to develop my skills in software development, IT security, and data analysis while gaining practical experience in a dynamic work environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Crew Member
KFC
07.2024 - 11.2024
- Prepared and served food items efficiently in a fast-paced environment
- Maintained cleanliness and hygiene standards in the kitchen and dining area
- Provided friendly and prompt customer service at the counter and drive-thru
Team Member
EzyMart
08.2024 - 09.2024
- Managed daily store operations, including cash handling and inventory management
- Supervised and trained new staff members
- Ensured excellent customer service and resolved customer complaints effectively
Cashier
Mostafa Center
01.2023 - 01.2024
- Handled cash transactions and maintained accurate records
- Assisted customers with product inquiries and provided recommendations
- Ensured the store was well-organized and stocked
Public Area Attendant
PARK ROYAL HOTEL
02.2023 - 07.2023
- Increased efficiency by utilizing proper cleaning techniques, tools, and equipment for various surfaces and areas.
- Improved overall cleanliness by efficiently executing daily cleaning tasks in public areas.
- Reduced customer complaints by promptly addressing and resolving housekeeping issues in public areas.
- Assisted other departments as necessary, providing additional support during peak occupancy periods or staff shortages.
Education
Bachelor of Computer Science - Computer Science
University of Wollongong
02.2025
Diploma in Cyber Security -
PSB Academy
01.2024
Higher Secondary Education -
Ispahani Public School and College
Cumilla01.2023
Secondary Education -
Ispahani Public School and College
Cumilla01.2021
Skills
- IT security fundamentals
- Software development
- Customer service
- Supervising and training staff
- Fast-paced work efficiency
- Interpersonal skills
- Customer engagement
- Point of sale systems
- Store maintenance
Certification
- Food Safety Certificate - NSW, Australia
- Food Handler Certificate - NSW, Australia
- RSA (Responsible Service of Alcohol) Certificate - NSW, Australia
- White Card (Construction Induction Training) - NSW, Australia
Personal Information
Passport Number: B00798091
Timeline
Team Member
EzyMart
08.2024 - 09.2024
Crew Member
KFC
07.2024 - 11.2024
Public Area Attendant
PARK ROYAL HOTEL
02.2023 - 07.2023
Cashier
Mostafa Center
01.2023 - 01.2024
Bachelor of Computer Science - Computer Science
University of Wollongong
Diploma in Cyber Security -
PSB Academy
Higher Secondary Education -
Ispahani Public School and College
Secondary Education -
Ispahani Public School and College
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