Mohammd Mansouri Zadeh
Adelaide,SA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level workshop manager position. Ready to help team achieve company goals.
Customer-focused leader with successful track record of driving sales, improving customer satisfaction and creating efficient operations. Extensive knowledge of digital marketing tools and well-versed in creating and executing campaigns to boost visibility and drive sales. Creative problem solver and experienced negotiator with firm grasp of latest trends in industry.
Overview
29
29
years of professional experience
Work History
Online Seller
Self-employeed
01.2021 - Current
- Processed and tracked orders and shipments to verify accurate and on-time delivery of products.
- Resolve customer disputes courteously to enhance customer satisfaction.
- Created clear, precise and properly detailed product and service information on company website.
- Managed product returns and exchanges to maintain customer satisfactions and minimize losses.
- Monitored and evaluated sales performance to make informed decisions and improve results.
- Established relationships with suppliers to increase online product offerings.
Supermarket Manager
Self-employeed
06.2020 - 09.2022
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Workshop Manager
Self-employeed
01.2008 - 01.2020
- Identified areas in need of improvement and developed plans to correct problems.
- Maintained workshop activities in line with budget requirements.
- Purchased and oversaw inventory of supplies, tools and equipment.
- Scheduled maintenance and repair projects to maintain optimal performance of all equipment and systems.
Electrical Technician
Self-employeed
01.1995 - 01.2008
- Installed electrical conduit and wiring for power, controls, and lighting.
- Tested wiring and other system parts for electrical flow and function.
- Installed electrical wiring through conduits and holes in both flooring and walls.
- Tested, troubleshot, and calibrated equipment in shop and field.
- Inspected equipment for defects and safety hazards and completed necessary repairs.
Education
Bachelor of Science - Accounting
Chamran University
Ahwaz-Khouzestan-IranSkills
- Online Store Management
- Facebook Marketplace
- Repair Knowledge
- Improvement Plans
- Operational Planning
- Brand Management
Timeline
Online Seller
Self-employeed
01.2021 - Current
Supermarket Manager
Self-employeed
06.2020 - 09.2022
Workshop Manager
Self-employeed
01.2008 - 01.2020
Electrical Technician
Self-employeed
01.1995 - 01.2008
Bachelor of Science - Accounting
Chamran University
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