Mohammad Mohibullah
Punchbowl,NSW
Summary
Motivated and hardworking student currently pursuing a Bachelor of Information Technology at Kings Own Institute. Seeking dynamic work opportunities in hospitality, retail, or warehouse environments where I can learn and grow. Reliable, quick to learn, and always ready to contribute positively to a team.
Overview
2
2
years of professional experience
Work History
Housekeeping Room Attendant
W Hotel
06.2025 - Current
- Cleaned and maintained guest rooms to ensure high standards of cleanliness and comfort.
- Inspected rooms for damage and reported maintenance issues promptly to management.
- Replenished supplies such as toiletries, linens, and towels in accordance with hotel policies.
- Collaborated with team members to streamline cleaning processes and enhance efficiency.
Customer Service Representative
KFC
09.2024 - 02.2025
- Adapted to fast-paced environment while managing multiple customer requests simultaneously.
- Collaborated with team members to ensure timely order preparation and delivery.
- Trained new staff on customer service protocols and operational procedures effectively.
- Implemented feedback from customers to improve service quality and enhance satisfaction.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Customer Service Representative
Herfy
12.2023 - 05.2024
- Collaborated with team members to ensure timely order preparation and delivery.
- Adapted to fast-paced environment while managing multiple customer requests simultaneously.
- Implemented feedback from customers to improve service quality and enhance satisfaction.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
Bachelor of Science - Information Technology
King's Own Institute
Sydney, New South Wales, NSW10-2028
Skills
- Problem-solving
- Time management
- Attention to detail
- Multitasking Abilities
- Team collaboration
- Adaptability and flexibility
- Customer relations
- Customer service
Languages
English
Full Professional
Bengali
Native or Bilingual
Hindi
Full Professional
Interests
- Avid Reader
- Volunteering
- Gardening
- Community Cleanup
- Participating in local clean-up initiatives
- Coding and Programming
Timeline
Housekeeping Room Attendant
W Hotel
06.2025 - Current
Customer Service Representative
KFC
09.2024 - 02.2025
Customer Service Representative
Herfy
12.2023 - 05.2024
Bachelor of Science - Information Technology
King's Own Institute