Mohammad Nabiei
KILLARA,Australia
Summary
I am a 3rd year student studying Commerce and Computer Science at UNSW. I have a one year work experience at Divan Persian Restaurant as a waiter. This role helped me develop my customer communication and service skills. I have recently completed the Full-Stack Web Development Course at University of Sydney. The Full-Stack Web Development Course at University of Sydney provided me with a variety of new programming and web development skills. I have also completed two diplomas simultaneously in my year 12 studies, completing my HSC with a 94 ATAR and also finishing a high school diploma from my home country Iran. I'm currently looking for part-time roles in Marketing and E-commerce.
Overview
4
4
years of professional experience
Work History
Customer Service Staff
Divan Persian Restaurant
Killara, NSW
10.2021 - 10.2022
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services, and company information.
- Contact: +61 429 222 290 Hossein Niknam (Owner and Manager)
- Answered customer telephone calls promptly to avoid on-hold wait times
Tutoring - Personal Tutor
Killara High School
Killara, Sydney
10.2018 - 04.2019
- Tutored many primary and high school students in areas of mathematics, business and physics during my year 12 studies.
- Helped students prepare for tests and exams by providing guidance, motivation, and encouragement.
- Tutored diverse groups of students to strengthen subject comprehension, boost confidence and build important learning skills.
- Developed my communication and emotional intelligence skills
- Contact: -(02) 9498 3722 Jane Dennet Principle (2019 cohort)
Education
Bachelor of Commerce And Computer Science - Marketing And E-commerce
University of New South Wales
Kensington, NSW11.2024
High School Diplomas -
Killara High School
Killarney Heights, NSW11.2020
Skills
Marketing and Business Software skills:
- Excel Real Statistics Tools
- RStudio
- SQL
- IBM SPSS Statistics
- Office365
- Digital Marketing
- Marketing Research
- Social Media Marketing
Computer Science and Web development Software Skills:
- C JavaScript Python (Programming Language) MongoDB Mongoose ODM Object-Oriented Programming (OOP) Object-Relational Mapping (ORM) NoSQL Front-End Development Back-End Web Development MERN Stack Nodejs MySQL Model-View-Controller (MVC) MERN Server Side API ASPNET Web API Cascading Style Sheets (CSS) HTML5 ReactJS
Personal Skills:
- Communication and Teamwork Skills in fast-paced work environment
- Multitasking
- Retail Sales Customer Service
- Customer communication
Timeline
Customer Service Staff
Divan Persian Restaurant
10.2021 - 10.2022
Tutoring - Personal Tutor
Killara High School
10.2018 - 04.2019
Bachelor of Commerce And Computer Science - Marketing And E-commerce
University of New South Wales
High School Diplomas -
Killara High School