Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Mohammad Sayed Hossen

79/116-118 Herring Rd, Macquarie Park,Australia

Summary

Dynamic and results-driven professional with extensive experience at Grand Restaurant, excelling in customer service and team leadership. Proven ability to enhance service speed and efficiency while maintaining high hygiene standards. Skilled in cash management and adept at multitasking under pressure, consistently delivering exceptional dining experiences.

Overview

1
1
year of professional experience

Work History

Manager / Front and Back of the House

Grand Restaurant
Melbourne, Victoria
03.2025 - 05.2025
  • Directed front-of-house operations while managing team workflow and ensuring exceptional customer service.
  • Processed customer orders efficiently during high-traffic periods to enhance service speed.
  • Assisted with food preparation and plating during peak hours to maintain kitchen efficiency.
  • Cultivated strong leadership and multitasking skills within a fast-paced restaurant environment.

Back of the House.

Mandi Al Amoodi Restaurant
Melbourne, Victoria
04.2025 - 05.2025
  • Supported chefs with daily kitchen tasks, including cutting, preparation, and station setup.
  • Maintained high standards of hygiene and cleanliness in all food preparation areas.
  • Facilitated timely dishwashing and kitchen support during peak hours.

Senior Branch Manager

Pizzaburg, Wari
Dhaka, Bangladesh
12.2023 - 08.2024

Operated POS systems and managed payments along with opening and closing tasks.

  • Collaborated with diverse coworkers to achieve objectives and resolve product-related issues.
  • Effectively managed time, ensuring timely completion of all assigned tasks.
  • Demonstrated strong problem-solving skills by resolving issues efficiently.
  • Identified customer needs promptly, enhancing service delivery.

Education

Bachelor of Information Technology -

La Trobe University
06-2028

Skills

  • Customer service and communication
  • Team leadership and coordination
  • Food preparation and kitchen support
  • Cash management and POS handling
  • Hygiene and safety protocols
  • Multitasking under pressure
  • Punctuality and adaptability

Languages

English – Fluent, Bengali – Native, Hindi – Conversational

References

References available upon request.

Timeline

Back of the House.

Mandi Al Amoodi Restaurant
04.2025 - 05.2025

Manager / Front and Back of the House

Grand Restaurant
03.2025 - 05.2025

Senior Branch Manager

Pizzaburg, Wari
12.2023 - 08.2024

Bachelor of Information Technology -

La Trobe University
Mohammad Sayed Hossen