A self-motivated person who has good communication, fast-learner, moreover able to work with target, under pressure, loves working in a team
Overview
8
8
years of professional experience
Work History
Retail Sales Associate
Under Armour
11.2022 - Current
Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Increased sales revenue through effective product recommendations tailored to individual customers.
Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Being a 2IC (second in charge) as a manager/leader by taking on the responsibility of managing the store when the store manager is not in.
Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
Conducted thorough product knowledge training sessions for new hires, ensuring they were well-equipped to serve customers effectively.
Identified opportunities for process improvements within daily operations resulting in increased operational efficiency across multiple departments within the store.
Supported store leadership in implementing new merchandising strategies which led to improved product positioning and overall visual appeal.
Balanced and organized cash register by handling cash, counting change, and storing coupons.
Managed cash register after end of shift to balance and record accurate transactions.
Implement and adhere to loss prevention policies and procedures which includes in seasonal stocktakes and effective management of store inventories.
Nurturing internal relationships with other departments, stores and stakeholders of the business
Working alongside the district state manager and assistant business manager to ensure store's data integrity and loss prevention strategies are executed in line with business target.
Implementing technical skills by using excel spreadsheets to keep track of KPI's and sales to achieving budget/target.
Assisted in recruiting, hiring and training of team members.
Reported issues to higher management with great detail.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Audio Engineer
SAE Melbourne
- 12.2023
Enhanced audio quality by expertly mixing and mastering recordings for various projects.
Streamlined workflow efficiency by maintaining and organizing a clean, professional recording environment.
Delivered top-notch audio content by skillfully editing, mixing, and mastering tracks to meet client specifications.
Reduced post-production time with proficient use of industry-standard software and equipment.
Maximized studio productivity through effective scheduling, setup, and teardown procedures for recording sessions.
Consistently met project deadlines through diligent time management and prioritization of tasks.
Implemented best practices in troubleshooting technical issues to minimize downtime during productions or recordings.
Assisted in the planning and execution of successful product launch events.
Conducted market research to identify target audiences and optimize marketing efforts.
Participated in brainstorming sessions, contributing fresh ideas that led to innovative marketing initiatives.
Organized events and trade shows, increasing brand exposure within the industry community.
Reviewed competitor activities regularly through analytical tools like SWOT analysis ensuring a competitive edge in the respective market.
Scheduled social media postings to advertise products and generate site traffic.
DECATHLON OSL
03.2021 - 01.2022
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
Developed skills through trainings in order to improve in Visual merchandising, Flow of Goods, Flow of Money and Palugada
Resolved problems, improved operations and provided exceptional service
Given the opportunity to handle an Event 'MOI Run Series' and executed to full expectation
Increased customer satisfaction by resolving insufficient stock issues
Using vitality in order to increase customer satisfaction as well as teamwork to improve overall experience within the store.
LITTLE KICKERS COACH
02.2019 - 02.2020
Coached football to children from the ages of 7 months - 6 years
Assisted in coaching events held by the company to increase children participants into the academy.
ENGLISH LANGUAGE TEACHER
08.2016 - 08.2017
Evaluated student progress to offer recommendations for further development
Established positive classroom management boundaries to create safe, known environment for behavior among students
Tutored and assisted students to help with English language comprehension
Designed exams to test fluency in reading, writing, speaking and comprehension of English language.
Jerudong International School
- 04.2017
Education
Bachelor of Audio Engineering - Audio Engineer
SAE Melbourne
Melbourne, VIC, VIC
12.2023
High School Diploma -
Jerudong International School
04.2017
Skills
Self-Motivated
Teamwork and Collaboration
Adaptable
Dependable and Responsible Decision Making
Exceeding Customer Expectations
Engaging with Diverse Customers
Customer Service Friendly and Helpful
Creative Thinking
Timeline
Retail Sales Associate
Under Armour
11.2022 - Current
DECATHLON OSL
03.2021 - 01.2022
LITTLE KICKERS COACH
02.2019 - 02.2020
ENGLISH LANGUAGE TEACHER
08.2016 - 08.2017
Audio Engineer
SAE Melbourne
- 12.2023
Jerudong International School
- 04.2017
Bachelor of Audio Engineering - Audio Engineer
SAE Melbourne
High School Diploma -
Jerudong International School
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