Mohammad Azhar Khalid
Hawthorn,Australia
Summary
Hardworking and adaptable international student with over two years of experience in customer service, retail, and fast food. Proven ability to build strong customer relationships, manage sales, and lead teams in fast-paced environments like KFC and HAL Exports. Passionate about delivering great service and helping customers find the right products. Actively seeking a retail position to apply my sales skills, product knowledge, and positive attitude.
Overview
4
4
years of professional experience
Work History
Volunteer
Muslims in Tech
Melbourne, VIC
02.2025 - Current
- Encouraged critical thinking skills and problem solving strategies among students.
- Participated in professional development workshops related to teaching methods or curriculum changes.
- Advised students on career opportunities within the field of computer programming.
Shift Manager
KFC
Burnley
10.2024 - Current
- Supervise and coordinate a team of crew members to ensure efficient operations during shifts, fostering a collaborative and motivated work environment.
- Monitor inventory levels, manage stock replenishment, and ensure adherence to health and safety standards, contributing to smooth daily operations and customer satisfaction.
- Address and resolve customer concerns promptly while maintaining a high standard of service, ensuring positive dining experiences and upholding brand reputation.
- Resolved conflicts between staff members in a professional manner.
- Resolved conflicts between employees or customers in a professional manner.
Crew Member
McDonald
Kew, VIC
10.2023 - 02.2025
- Provided efficient service in a high-paced environment, contributing to a positive customer experience.
- Can-Do Attitude, with a focus on achieving results in high-pressure environments.
- Maintained an organized work area to ensure efficient operations.
Crew Coach
KFC
Burnley
08.2023 - 10.2024
- Trained and supervised team members, ensuring excellent customer service and adherence to company standards.
- Flexible and adaptable to varying shifts, including early mornings, late nights, weekends, and public holidays, while maintaining high performance in fast-paced environments.
- Assisted with stock management and ensured visual presentation standards were met, contributing to an organized and appealing store environment.
Sales Associate
H.A.L Export
Kanpur, India
01.2022 - 02.2023
- Managed client relationships, achieved sales targets, and provided excellent customer service, enhancing satisfaction and retention through expert product knowledge.
- Developed lasting client relationships by understanding their needs, offering tailored recommendations, and exceeding expectations in a high-pressure sales environment.
Education
Bachelor of Science - Computer Science
RMIT University
Melbourne07-2026
High School -
Seth Anandram Jaipuria School
India03.2023
Skills
- Adaptability and dependability
- Salesmanship
- Positive Attitude
- Communication
- Problem-solving
- Customer Focused
- Problem-Solving
- Leadership and Team Training
- Fast Learner
- Sales and Client Relations
- Adaptability in Fast-Paced Environments
- Fitness Enthusiast with a Passion for Fragrances
- Critical thinking
Technical Skills
- Programming Languages: Python, Java, C, C++, SQL, HTML, CSS, JavaScript, LC3 Assembly
- Data Science & ML: scikit-learn, Pandas, NumPy, Matplotlib, Seaborn, Jupyter Notebook
- Web Development: HTML, CSS, JavaScript, Java, SQL (MySQL), Git
- Tools & Platforms: GitHub, Jupyter Notebook, Anaconda, VS Code
- Concepts: Machine Learning, Data Cleaning, Classification & Clustering, Recommender Systems, Full Stack Web Development
Projects
- Full stack website development: developed a comprehensive website using Java, HTML, CSS, JavaScript, and SQL in the first semester
- Minecraft maze solver: built and solved a maze and cleaned the world in Minecraft using the mcpp library with C++ in the second semester
- Machine learning model: implemented models like random forest, SVM, KNN, GLM, and regression to solve real-world problems in image classification and system performance prediction
- Data Recommender Systems: analyzed hotel booking data, built classification and clustering models using scikit-learn, and developed a KNN-based recommender system to uncover customer trends and predict ratings
References
- Saif Latif, Head Manager at HAL Exports, halexportk@gmail.com
- Dylan Lamb, Assistant Manager at KFC, Burnley, d_man23@icloud.com
- Laiba Khalid, Crew Coach at McDonald, Kew, laibakhd09@gmail.com
Timeline
Volunteer
Muslims in Tech
02.2025 - Current
Shift Manager
KFC
10.2024 - Current
Crew Member
McDonald
10.2023 - 02.2025
Crew Coach
KFC
08.2023 - 10.2024
Sales Associate
H.A.L Export
01.2022 - 02.2023
Bachelor of Science - Computer Science
RMIT University
High School -
Seth Anandram Jaipuria School
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