Summary
Work History
References
Education
Skills
Timeline
Generic
Mohammadi Muneza Fatima

Mohammadi Muneza Fatima

Fawkner,VIC

Summary

Organized and dedicated Administrative Assistant with a proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Skill Supply Inventory Control Ease with Computers and Technology Multi-Line Telephone Systems Office Equipment Operation Administrative support School records monitoring Office administration Documentation and reporting Invoice Processing Accomplishment Data Entry - Reviewed and updated client correspondence files and scheduling database. Gained a reputation for working well on a team, receiving’Team Player' recognition. Full attendance achievement.

Work History

Administrative Assistant

Darul uloom School
Fawkner, VIC
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
  • Executed record filing system to improve document organization and management
  • Scheduled office meetings and client appointments for staff teams
  • Sorted and distributed office mail and recorded incoming shipments for corporate records
  • Generated reports and typed letters in Word and prepared PowerPoint presentations
  • Handled client correspondence and tracked records to foster office efficiency
  • Processed invoices and expenses using QuickBooks to facilitate on-time payment.

Fawkner (Customer service Representative)

Coles Express
  • Handle customer complaints,
  • Provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers
  • Providing premium service levels to the valued customers as well as increasing sales by up-selling/cross-selling products to customers
  • Master’s Degree
  • Worked hard for achieving my goals
  • Gained HD in subjects like: Economics for Business, Corporate Accounting and , Accounting Theory and Current Issues.

References

Reference: Will be provided upon request.

Education

MBA - Accountant

Holmes College
03.2020 - 06.2022

Bachelor of Science - Science

Osmania Unveristy
03.2005 - 04.2008

Skills

  • Mail Management
  • Cash Deposit Preparation
  • Advanced MS Office Suite Knowledge
  • Data Entry Documentation
  • Excel Spreadsheets
  • Back Office Operations
  • Account Balancing
  • Customer Service
  • Business Administration
  • Administrative Support
  • Microsoft Office
  • Phone Call Answering
  • Typing Proficiency
  • Records Preparation
  • Complex Problem-Solving

Timeline

MBA - Accountant

Holmes College
03.2020 - 06.2022

Bachelor of Science - Science

Osmania Unveristy
03.2005 - 04.2008

Administrative Assistant

Darul uloom School

Fawkner (Customer service Representative)

Coles Express
Mohammadi Muneza Fatima