MOHAMMAD MAHBUBUL ALAM MARUF
Summary
A motivated and detail-oriented Computer Science student at the University of Wollongong, seeking to leverage my academic knowledge and professional experience in retail and customer service to contribute effectively in the IT and Cyber Security industry. I aim to develop my skills in software development, IT security, and data analysis while gaining practical experience in a dynamic work environment. Versatile team member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more about skills and to advance professionally. Holds quality and teamwork in high esteem.
Overview
1
1
Certification
Work History
Team Member
Dhaka Mart
- Greeted customers upon entering the store with friendly demeanor.
- Collaborated with team members to maximize productivity and efficiency.
- Identified opportunities for process improvements within the department.
Team Member
KFC - City Square Mall
- Participated in team meetings to discuss strategies for improvement.
- Greeted customers upon entering the store with friendly demeanor.
- Maintained a clean and organized work area throughout shift.
Computer Operator
JRS Engineering Pte Ltd
- Assisted users with setting up their workstations, printers, scanners and other peripherals.
- Monitored system performance, analyzed problems and provided solutions to technical issues.
- Created detailed reports on system usage, performance metrics and other related data points.
- Installed, configured and maintained computer hardware and software systems.
- Tested network connections for proper functioning of systems.
Public Area Attendant
Park Royal Hotel
- Increased efficiency by utilizing proper cleaning techniques, tools, and equipment for various surfaces and areas.
- Improved overall cleanliness by efficiently executing daily cleaning tasks in public areas.
- Reduced customer complaints by promptly addressing and resolving housekeeping issues in public areas.
- Assisted other departments as necessary, providing additional support during peak occupancy periods or staff shortages.
Education
Bachelor - Computer Science
University of Wollongong
Diploma - Network Forensics and Cybersecurity
PSB Academy
Singapore11.2024
Skills
- IT Security
- Software Development
- Customer Service
- Staff Training
- POS Systems
- Inventory Management
Certification
- Food Safety Certificate, NSW Australia
- Food Handler Certificate, NSW Australia
- RSA (Responsible Service of Alcohol) Certificate, NSW Australia
- White Card (Construction Induction Training), NSW Australia
Timeline
Team Member
Dhaka Mart
Team Member
KFC - City Square Mall
Computer Operator
JRS Engineering Pte Ltd
Public Area Attendant
Park Royal Hotel
Bachelor - Computer Science
University of Wollongong
Diploma - Network Forensics and Cybersecurity
PSB Academy
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