Mohammad Mashrur Rehman Khan
Punchbowl,NSW
Summary
Adept at identifying optimal curricula, developing lesson plans and aligning instruction with current learning goals Good planner, problem-solver and analytical leader with strong attention to detail and sound judgment focused on continuous improvement. Decisive, practical and strategic in leading operations and teams.
Overview
2
2
years of professional experience
Work History
Test Administrator
Pearson VUE Test Centre-Data Fair Hosting
04.2023 - Current
- Ensure that all candidates are admitted in accordance with secure check-in procedures
- Managed over 100 candidate calls per day
- Admitted over 20 candidates per day
- Evaluated programs and monitored implementation and compliance with regulations to achieve objectives.
- Skilled at working independently and collaboratively in team environment.
Accounting Bookkeeper & Customer Service
Global Accounting & Financial Services
03.2023 - Current
- Maintained and processed invoices, deposits, and money logs.
- Served over 100 customers per day
- Provided comprehensive accounting support to company by managing functions like payroll, accounts payable, accounts receivable and business expense processing.
- Reported financial data and updated financial records in ledgers and journals.
- Reviewed and processed client electronic payments and check deposits.
Tutor
Ezy Math Tutoring
02.2023 - Current
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Provided homework assistance using specific curriculum and materials.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Supported students with helpful study habits and exam strategies.
Trailer Mechanic
ASB Trailers
12.2022 - 03.2023
- Troubleshot problems and implemented solutions to fix issues.
- Repaired and installed bodywork such as panels and nose rails.
- Fabricated parts and welded connections.
- Increased sales by 15%
Retail Sales Assistant
Yellow Cafe
05.2022 - 10.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Served over 150 customers a day
- Used POS system to process sales, returns, online orders, and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Assisted customers with prompt and polite support in-person and via telephone.
Customer Service Representative
Yellow
03.2021 - 04.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Increased sales by 20%
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
Bachelor of Science - Mechanical Engineering
Western Sydney University
Sydney, NSW03.2026
Skills
- Project Requirements
- Customer service
- Working in high pace environment
- Office Support
- Curriculum Planning
- Records Management Systems
Timeline
Test Administrator
Pearson VUE Test Centre-Data Fair Hosting
04.2023 - Current
Accounting Bookkeeper & Customer Service
Global Accounting & Financial Services
03.2023 - Current
Tutor
Ezy Math Tutoring
02.2023 - Current
Trailer Mechanic
ASB Trailers
12.2022 - 03.2023
Retail Sales Assistant
Yellow Cafe
05.2022 - 10.2022
Customer Service Representative
Yellow
03.2021 - 04.2022
Bachelor of Science - Mechanical Engineering
Western Sydney University
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