Mohammad Mazharul Alam
Churchill,Victoria
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
14
14
years of professional experience
Work History
Sales Manager
Mush Technology INC
DHAKA, DHAKA
09.2014 - 10.2021
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Developed international business relationships to drive business units abroad.
- Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets.
- Supervised sales team , stepping in to support employees and deliver smooth sales processes for clients.
- Resolved customer issues quickly
Assistant Manager
CKR International INC
DHAKA, DHAKA
08.2007 - 06.2014
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Monitored security and handled incidents calmly.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
Education
Bachelor of Science - Physics
National University
Bangladesh07.2006
Skills
- Operating Procedures and Policies
- Relationship Building
- Detail-Oriented
- Discount Rate Requirements
- Sales Records Management
- Price Schedules
- Customer Trend Analysis
- Sales Statistics Analysis
- Customer Service
- Time Management
- Salesforce Software
Timeline
Sales Manager
Mush Technology INC
09.2014 - 10.2021
Assistant Manager
CKR International INC
08.2007 - 06.2014
Bachelor of Science - Physics
National University