Summary
Overview
Work History
Education
Skills
Languages
Additionalinformation
Timeline
Generic

Mohammad Najmul Hasan

Nollamara

Summary

Highly motivated, conscientious and competent collaborator with a proven track record of achievement who can bring positivity, support and creative mindset within the team. I pride myself on taking ownership of challenging problems, maintaining high standards and assisting the employer in achieving their commercial objectives. With a desire and passion for continuous professional development, I am confident and can add value to the organization by always ensuring the customers and clients receive the best service possible. Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success. Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.

Overview

10
10
years of professional experience

Work History

Store Manager

Autobarn
03.2024 - 09.2024
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Approved regular payroll submissions for employees.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Oversaw daily operations to ensure compliance with health and safety standards, maintaining safe environment for both staff and customers.
  • Enhanced team performance with comprehensive training programs, leading to improved customer service and operational efficiency.

Store Assistant Manager

Autobarn
03.2023 - 03.2024

Sales Consultant

Nick Scali Furniture
08.2022 - 03.2023

Store Assistant Manager

Goodyear Autocare
10.2021 - 03.2022

Store Assistant Manager

Beaurepaires
04.2021 - 10.2021

Received award as Assistant Manager in the whole state By Beaurepaires.

Store Assistant Manager

Beaurepaires
02.2020 - 04.2021

Tyre Technician

Bob Jane Corporation
07.2017 - 07.2019

Import Manager

Bismillah Tyre And Battery Shop
09.2015 - 12.2016

Assistant Merchandiser

C&A Bangladesh
06.2014 - 08.2015

Education

Master Of Business Administration - Business

Holmes Institute
Sydney, NSW
12.2019

Bachelor Of Science In Textile Technology - Textile Technology

Ahsanullah University Of Science And Technology
Bangladesh
12.2014

Skills

  • Microsoft Office
  • Microsoft Excel
  • Microsoft PowerPoint
  • Store operations
  • Training and mentoring
  • Team Leadership
  • Friendly and Positive
  • Inventory Management
  • Team leadership and coaching
  • Inventory Control
  • Retail Management
  • Management
  • Customer Service
  • Problem-Solving
  • Multitasking and Organization

Languages

English
Bengali

Additionalinformation

A fast learner with proven track record of achievement, Proficient in the use of all Microsoft office applications and good typing speed, A strong collaborator who always puts the need of team first, Exceptional communication skills, A strong sense of business acumen and the understanding that the organization's commercial objectives are crucial to my work, An adaptable approach to change and someone who takes responsibility for their ongoing professional development, I have been able to increase the sales by a good percentage and as a result I have been awarded as best assistant manager in the whole State by my previous company., In my current job applying my experience and knowledge that I have gathered over the years I have already achieved the best salesperson record in the whole State by the company., Tyre factory DEESTONE Limited, Thailand, Hoplun Garments, Bangladesh, MHC Wear Ltd., Bangladesh, Reference will be provided upon request.

Timeline

Store Manager

Autobarn
03.2024 - 09.2024

Store Assistant Manager

Autobarn
03.2023 - 03.2024

Sales Consultant

Nick Scali Furniture
08.2022 - 03.2023

Store Assistant Manager

Goodyear Autocare
10.2021 - 03.2022

Store Assistant Manager

Beaurepaires
04.2021 - 10.2021

Store Assistant Manager

Beaurepaires
02.2020 - 04.2021

Tyre Technician

Bob Jane Corporation
07.2017 - 07.2019

Import Manager

Bismillah Tyre And Battery Shop
09.2015 - 12.2016

Assistant Merchandiser

C&A Bangladesh
06.2014 - 08.2015

Master Of Business Administration - Business

Holmes Institute

Bachelor Of Science In Textile Technology - Textile Technology

Ahsanullah University Of Science And Technology
Mohammad Najmul Hasan