Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mohammad Nooman Oriakhail

Tarneit

Summary

Dynamic retail sales professional with proven expertise at Woolworths Supermarket, excelling in customer engagement and complaint management. Recognized for enhancing customer loyalty through personalized service and product knowledge. Skilled in cash handling and inventory management, consistently achieving sales goals while fostering teamwork and collaboration.

Developed strong skills in customer service and sales within fast-paced retail environment, seeking to transition into new field. Demonstrated ability to handle transactions, manage inventory, and assist customers efficiently. Looking to leverage these transferable skills to add value and drive success in different professional setting.

Professional retail worker with solid background in sales and customer service. Known for strong focus on team collaboration and consistently achieving results. Adaptable and reliable with knack for addressing changing needs. Skilled in inventory management, product knowledge, and effective communication.

Overview

2
2
years of professional experience

Work History

Retail Sales Worker

Woolworths Supermarket
02.2023 - Current
  • Managed cash register transactions accurately, maintaining accountability for all financial activities during shifts worked.
  • Developed strong relationships with customers, resulting in repeat business and increased loyalty.
  • Provided personalized recommendations based on customer preferences or specific needs.
  • Handled customer inquiries and complaints professionally, resolving issues promptly to maintain satisfaction levels.
  • Increased customer satisfaction by providing exceptional service and product knowledge.
  • Ensured stock availability by regularly conducting inventory checks on popular items, reducing instances of missed sales opportunities due to out-of-stock products.
  • Collaborated with team members to achieve monthly sales goals and improve overall store performance.
  • Promoted store events and special promotions through engaging interactions with customers both in-person and via social media platforms.
  • Trained new employees on company policies, sales strategies, and merchandise offerings to enhance team performance.
  • Assisted with inventory management, ensuring accurate product counts and timely restocking.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Greeted customers and provided outstanding customer service.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Used in-store system to locate inventory and place special orders for customers.
  • Wrapped, boxed and weighed bakery department products.

Education

BBA -

Wyndham Community And Education Centre
Werribee, VIC
01-2023

Skills

  • Patience and empathy
  • Store maintenance
  • Goal-oriented mindset
  • Sales techniques mastery
  • Product knowledge expertise
  • Cash handling proficiency
  • Customer service
  • Time management
  • Teamwork
  • Retail sales
  • Teamwork and collaboration
  • Customer engagement
  • Order processing
  • Problem-solving
  • Relationship building
  • Product promotions
  • Customer assistance
  • Sales expertise
  • Flexible schedule
  • Phone etiquette
  • Stocking and receiving
  • Stock replenishment
  • Product knowledge
  • Retail store operations
  • Product recommendations
  • Complaint management
  • FLUENT IN [LANGUAGE]
  • Customer needs assessment
  • Truck unloading
  • Money handling
  • Store opening and closing
  • Sales goals attainment
  • Point of sale operation
  • Self-checkout assistance
  • Fitting room maintenance
  • Display setup
  • Customer follow-up
  • Shelf stocking
  • Data entry
  • Barcode scanning

Timeline

Retail Sales Worker

Woolworths Supermarket
02.2023 - Current

BBA -

Wyndham Community And Education Centre
Mohammad Nooman Oriakhail