Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mohammad Rakin Rayan

Sydney,NSW

Summary

Dynamic leader and strategic thinker with a proven track record of enhancing team performance and customer satisfaction at Coles' Supermarket. Skilled in Java and adept at communication, I excel in fast-paced environments, driving operational excellence and innovation. Leveraged technical and leadership skills to exceed objectives, demonstrating adaptability and a commitment to excellence.

Overview

10
10
years of professional experience

Work History

Hotel Housekeeper

AHS Hospitality
10.2023 - Current
  • Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
  • Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
  • Vacuumed and mopped floors in guest rooms and common areas to maintain clean and tidy environment.
  • Contributed to the hotel''s reputation for cleanliness and comfort by providing exceptional service to all guests.

Retail Team Member

Coles' Supermarket
04.2023 - Current
  • Managed store opening/closing procedures according to company guidelines, ensuring punctuality and security measures were upheld.
  • Ensured high level of customer satisfaction with efficient problem solving when handling returns or exchanges.
  • Upheld high standards of cleanliness throughout the entire store, contributing to an inviting atmosphere for both shoppers and employees.
  • Demonstrated adaptability by working across various departments as needed, showcasing versatility in retail skills and knowledge.

IELTS Instructor

Navigate Education
12.2021 - 08.2023
  • Enhanced students'' language proficiency through customized lesson plans tailored to individual needs and goals.
  • Conducted regular mock IELTS exams under realistic conditions to prepare students for their official tests while identifying areas requiring further attention or improvement strategies.
  • Implemented creative teaching methods such as role-playing, debates, and multimedia presentations to enhance students'' understanding of complex concepts.
  • Offered constructive feedback on written assignments, focusing on grammar, vocabulary usage, organization, coherence, cohesion, tone appropriateness and overall clarity in writing tasks.

Team Captain (Valorant)

Red Viperz Gaming
01.2015 - 08.2023
  • Maintained poise, optimism and bounced back quickly after mistakes to show teammates how to respond to negative situations.
  • Liaised with head coach to discuss collective insights on chemistry, focus and mindset and worked together to co-lead team.
  • Set clear expectations for each member''s roles and responsibilities, leading to improved accountability across the board.
  • Enhanced team performance by implementing effective communication and collaboration strategies.

Education

Bachelor of Information Technology - Artificial Intelligence

Macquarie University
Sydney, NSW
06-2026

Skills

    Leadership

    Strategic Thinking

    Time Management

    Communication

    Proficient in English

    Technical Skills - Java(proficient) and Python(Beginner)

Languages

Bengali
Native or Bilingual
Hindi
Professional Working

Timeline

Hotel Housekeeper

AHS Hospitality
10.2023 - Current

Retail Team Member

Coles' Supermarket
04.2023 - Current

IELTS Instructor

Navigate Education
12.2021 - 08.2023

Team Captain (Valorant)

Red Viperz Gaming
01.2015 - 08.2023

Bachelor of Information Technology - Artificial Intelligence

Macquarie University

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Mohammad Rakin Rayan