Mohammad Rakin Rayan
Sydney,NSW
Summary
Dynamic leader and strategic thinker with a proven track record of enhancing team performance and customer satisfaction at Coles' Supermarket. Skilled in Java and adept at communication, I excel in fast-paced environments, driving operational excellence and innovation. Leveraged technical and leadership skills to exceed objectives, demonstrating adaptability and a commitment to excellence.
Overview
10
10
years of professional experience
Work History
Hotel Housekeeper
AHS Hospitality
Sydney, NSW
10.2023 - Current
- Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
- Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
- Vacuumed and mopped floors in guest rooms and common areas to maintain clean and tidy environment.
- Contributed to the hotel''s reputation for cleanliness and comfort by providing exceptional service to all guests.
Retail Team Member
Coles' Supermarket
Sydney, NSW
04.2023 - Current
- Managed store opening/closing procedures according to company guidelines, ensuring punctuality and security measures were upheld.
- Ensured high level of customer satisfaction with efficient problem solving when handling returns or exchanges.
- Upheld high standards of cleanliness throughout the entire store, contributing to an inviting atmosphere for both shoppers and employees.
- Demonstrated adaptability by working across various departments as needed, showcasing versatility in retail skills and knowledge.
IELTS Instructor
Navigate Education
Dhaka Bangladesh
12.2021 - 08.2023
- Enhanced students'' language proficiency through customized lesson plans tailored to individual needs and goals.
- Conducted regular mock IELTS exams under realistic conditions to prepare students for their official tests while identifying areas requiring further attention or improvement strategies.
- Implemented creative teaching methods such as role-playing, debates, and multimedia presentations to enhance students'' understanding of complex concepts.
- Offered constructive feedback on written assignments, focusing on grammar, vocabulary usage, organization, coherence, cohesion, tone appropriateness and overall clarity in writing tasks.
Team Captain (Valorant)
Red Viperz Gaming
Dhaka Bangladesh
01.2015 - 08.2023
- Maintained poise, optimism and bounced back quickly after mistakes to show teammates how to respond to negative situations.
- Liaised with head coach to discuss collective insights on chemistry, focus and mindset and worked together to co-lead team.
- Set clear expectations for each member''s roles and responsibilities, leading to improved accountability across the board.
- Enhanced team performance by implementing effective communication and collaboration strategies.
Education
Bachelor of Information Technology - Artificial Intelligence
Macquarie University
Sydney, NSW06-2026
Skills
Leadership
Strategic Thinking
Time Management
Communication
Proficient in English
Technical Skills - Java(proficient) and Python(Beginner)
Languages
Bengali
Native or Bilingual
Hindi
Professional Working
Timeline
Hotel Housekeeper
AHS Hospitality
10.2023 - Current
Retail Team Member
Coles' Supermarket
04.2023 - Current
IELTS Instructor
Navigate Education
12.2021 - 08.2023
Team Captain (Valorant)
Red Viperz Gaming
01.2015 - 08.2023
Bachelor of Information Technology - Artificial Intelligence
Macquarie University