Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals.
Overview
1
1
year of professional experience
Work History
Crew-member
El Jannah
09.2023 - 04.2024
Worked well with teammates and accepted coaching from management team.
Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Provided excellent customer service by greeting customers and meeting quality expectations.
Collaborated with team members to complete orders.
Cleaned and maintained all areas of restaurant to promote clean image.
Kept food preparation area, equipment, and utensils clean and sanitary.
Addressed guest needs, questions, or concerns to create optimum experience onboard.
Prepared products following restaurant, health, and safety standards and procedures.
Trained new team members on procedures, customer service, and sales techniques.
Operated cash register to ring up final bill and process various forms of payment.
Packaged menu items into bags or trays and placed drink orders into carriers.
Stocked shelves to organize aisles in assigned department.
Kept kitchen, counter and dining areas cleaned and sanitized.
Accurately operated cash register to process customer payments.
Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Passionate about learning and committed to continual improvement.
Managed time efficiently in order to complete all tasks within deadlines.
Worked flexible hours across night, weekend, and holiday shifts.
Organized and detail-oriented with a strong work ethic.
Strengthened communication skills through regular interactions with others.
Education
Masters - Business Information system
Australian Institute of Higher Education
Melbourne, VIC
Skills
Good Telephone Etiquette
Problem-Solving
Task Prioritization
Interpersonal Communication
Attention to Detail
Recordkeeping
Microsoft Word
Verbal Communication
Excellent Communication
Teamwork and Collaboration
Cultural Awareness
Critical Thinking
Calm Under Pressure
Flexible and Adaptable
Project Planning
Timeline
Crew-member
El Jannah
09.2023 - 04.2024
Masters - Business Information system
Australian Institute of Higher Education
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