Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Mohammad Talha Nizami

Waurn Ponds

Summary

Diverse professional with a Biomedical Science degree, transitioning to a secondary teaching career in science. Skilled in simplifying intricate scientific concepts for engaging educational content, fostering student inspiration. Former SpecSavers employee with expertise in patient care, clinic management, and high-quality customer service. Adaptable and collaborative team player with a proven track record of streamlining processes and enhancing service delivery.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Optical Assistant

SpecSavers
08.2022 - Current
  • Prepared for upcoming appointments by pulling charts, preauthorizing insurance and readying paperwork
  • Assisted optometrist with conducting examinations, documenting findings and processing paperwork
  • Supported operations with expertise in administrative support, patient care and file management
  • Efficiently managed clinic operations, including pre-testing, Medicare processing, and appointment confirmations
  • Demonstrated excellent sales skills, consistently achieving and exceeding sales targets
  • Provided exceptional customer service, building strong relationships and ensuring customer satisfaction
  • Scribed for optometrists with detailed and accurate system updates
  • Capitalized on downtime to restock supplies, forms and literature

Volunteer

Red Cross
10.2018 - 12.2019
  • Used strong interpersonal communication skills to convey information to others
  • Supported engaging, fun, and smooth-running events by helping with organization and planning
  • Managed retail activities at cloth store, creating invoices, collecting cash and ordering supplies, answering calls, organizing stocks and delivery schedule
  • Treated people from all backgrounds with dignity and respect
  • Managed warehouse with team of 4, arranging products at retail store; devised inventory reduction tracker to monitor weekly inventory levels

Education

Diploma of Health Sciences -

Deakin College

Bachelor of Biomedical Sciences - Medical Biotechnology

Deakin University
01.2021

Masters of Secondary Education - High School Teaching

Victoria University
08.2024

Skills

  • Customer Service: Proven track record in providing top-tier customer service, emphasizing satisfaction and effective problem resolution
  • Independence and Teamwork: Demonstrated ability to work autonomously while also contributing effectively within a team dynamic
  • Administrative Proficiency: Advanced administrative skills, encompassing efficient planning, adept time management, and successful task completion
  • Communication Skills: Outstanding verbal and written communication abilities, with a dedicated commitment to maintaining confidentiality
  • Interpersonal Skills: Robust capability to connect with individuals from diverse backgrounds, with a specific focus on building rapport with young people
  • Pressure Handling: Adept at remaining composed under pressure, ensuring consistent performance in challenging situations
  • Computer Literacy: Proficient in the Microsoft suite, with a swift capacity to grasp and adapt to new software packages

Languages

English
Full Professional
Urdu
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Full Professional
Arabic
Elementary

Certification

· First Aid certificate

· Working with Children Check

· Victorian Security License

· Victorian Driving License

· Infection Control training (Covid 19) training Certificate

· COVID-19 Vaccination Certificate

Timeline

Optical Assistant

SpecSavers
08.2022 - Current

Volunteer

Red Cross
10.2018 - 12.2019

Diploma of Health Sciences -

Deakin College

Bachelor of Biomedical Sciences - Medical Biotechnology

Deakin University

Masters of Secondary Education - High School Teaching

Victoria University

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Mohammad Talha Nizami