Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Sophia Gill

Sophia Gill

Waurn Ponds,VIC

Summary

Dynamic and driven, I am a dedicated professional with a background in Biomedical Science and a current pursuit of studying Optometry. My passion for the field of eye care, coupled with a strong academic foundation, has ignited my ambition to make a significant impact on the visual health and well-being of individuals. Aspiring to become an accomplished Optometrist, my ultimate goal is to deliver exceptional patient care, contribute to cutting-edge research, and drive advancements in vision science.

Impressive Qualities:

With an unwavering commitment to excellence, I possess a keen eye for detail and an innate ability to communicate complex medical concepts to diverse audiences. My comprehensive understanding of biomedical science, combined with ongoing studies in optometry, empowers me to approach patient care with a holistic perspective, providing accurate diagnoses, personalised treatment plans, and an unwavering dedication to patient satisfaction. I excel in building strong patient relationships and possess a natural ability to instil trust and comfort, creating an optimal environment for clinical success.

Additionally, my proficiency in clinical procedures such as pre-testing, Medicare processing, and appointment management enables me to streamline clinic operations and deliver efficient, patient-centred services. My excellent sales record showcases my ability to leverage strong product knowledge, effectively recommend eyewear solutions, and consistently surpass sales targets — all while providing an exceptional customer experience.

Driven by an insatiable thirst for knowledge and professional growth, I continually seek to expand my skill set, staying abreast of the latest advancements in the field of optometry. My unwavering dedication to staying current with emerging technologies and industry trends allows me to offer innovative solutions to patients and contribute to the continuous evolution of the eyecare industry.

With a winning combination of technical expertise, interpersonal finesse, and an unyielding commitment to patient well-being, I am poised to make a profound impact as a future Optometrist. I am eager to bring my skills, passion, and dedication to a progressive organization that shares my commitment to exceptional patient care and clinical excellence.

Overview

8
8
years of professional experience

Work History

Optical Assistant

Specsavers Optometrists
05.2024 - Current
  • Provided excellent customer service by addressing inquiries and resolving issues promptly, promoting customer loyalty.
  • Assisted patients with frame adjustments and repairs, increasing overall satisfaction with their spectacle purchases.
  • Conducted thorough pre-testing for optometrist examinations, leading to more accurate diagnoses and treatment plans.
  • Educated patients on proper glasses fitting, minimising complications and returns.

Optical Assitan

Specsavers
04.2024 - Current
  • Proficiently performed multifocal and single-vision dispenses, ensuring accurate lens prescriptions for customers.
  • Utilized strong knowledge of contact lens types and fittings to assist customers with CLS teachings and orders.
  • Efficiently managed clinic operations, including pre-testing, Medicare processing, and appointment confirmations.
  • Demonstrated excellent sales skills, consistently achieving and exceeding sales targets.
  • Provided exceptional customer service, building strong relationships and ensuring customer satisfaction.
  • Strengthened communication skills through regular interactions with others.

Learning Mentor

Deakin College
06.2019 - 08.2021
  • Prepared tasks and provided substitute instruction to students during the study period
  • Oversaw chemistry experiments such as gel electrophoresis and Southern blotting/western blotting; documented chemistry laboratory procedures; and assisted in a 45 per cent increase in student participation rate during laboratory practicals
  • Collected and organized data of diverse classes given to students, collaborated with students and 5 faculty members; facilitated workshops for enhancing cultural competence and inclusion, introducing diversity programs to students
  • Taught chemistry and biology to first-year diploma students; conducted online classes to support and provide help to students in collaboration with a professor from Deakin College
  • Helped students develop organizational, time management and study skills.
  • Worked with individuals to help understand and overcome personal, social or behavioural problems affecting educational or vocational situations.

Volunteer

Red Cross
11.2018 - 02.2019
  • Used strong interpersonal communication skills to convey information to others.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Managed retail activities at cloth store, creating invoices, collecting cash and ordering supplies;
    increases sales by 40%, initiating answering calls, organising stocks and delivery schedule
  • Managed warehouse with team of 4, arranging products at retail store; devised inventory
    reduction tracker to monitor weekly inventory levels

Receptionist

Ivy Hospital
08.2017 - 06.2018
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept the reception area clean and neat to give visitors a positive first impression.
  • Organised, maintained and updated information in computer databases.
  • Answered phones promptly and directed incoming calls to the correct offices.

Education

Bachelor of Vision Science / Masters of Optometry - Optometry

Deakin University
Geelong, VIC
07-2026

BACHELOR OF BIOMEDICAL SCIENCE - environmental science

Deakin University
Burwood, VIC
12-2022

High School Diploma -

Deakin College
Burwood, VIC
06-2019

Skills

  • Customer service
  • Appointment scheduling
  • Frame selection
  • Meeting KPIs
  • Visual field testing
  • Prescription interpretation
  • Optical dispensing
  • Optical sales
  • Patient care
  • Eyeglass repair
  • Frame fitting

Languages

English
Native or Bilingual
Punjabi
Native or Bilingual
Urdu
Native or Bilingual

Timeline

Optical Assistant

Specsavers Optometrists
05.2024 - Current

Optical Assitan

Specsavers
04.2024 - Current

Learning Mentor

Deakin College
06.2019 - 08.2021

Volunteer

Red Cross
11.2018 - 02.2019

Receptionist

Ivy Hospital
08.2017 - 06.2018

Bachelor of Vision Science / Masters of Optometry - Optometry

Deakin University

BACHELOR OF BIOMEDICAL SCIENCE - environmental science

Deakin University

High School Diploma -

Deakin College
Sophia Gill