Mohammed Abuyousef
Melbourne,VIC
Summary
Dynamic Administrative Officer with extensive experience at the Consulate General of the UAE, excelling in office administration and customer service. Proven ability to enhance productivity through effective communication and problem-solving skills. Bilingual in English and Arabic, adept at report writing and team collaboration, ensuring smooth operations and exceptional service delivery.
Overview
16
16
years of professional experience
Work History
Administrative Officer
Consulate General of the UAE
Melbourne
03.2015 - Current
- Greeting and directing visitors, answering phone inquiries and handling complaints in a courteous, professional manner
- Ensuring office supplies are maintained, including checking inventory and working with vendors to ensure adequate levels of necessary supplies at all times
- Occasionally traveling off-site to deliver reports or files to other departments
- Ensuring the confidentiality and security of files and filing systems
- Coordinating schedules, arranging meetings, distributing memos and reports and ensuring that everyone is kept current of necessary company news and information
- Operating copy equipment, fax machines, printers or other equipment necessary
Assistant Accountant
Embassy of the UAE
Canberra
10.2013 - 03.2015
- Collaborate with Financial Managers and other team members to successfully execute various accounting tasks
- Maintain company ledgers and daily financial transactions
- Create financial documents such as bills, invoices, pay-orders, payables, receivables and purchase orders
- Identify discrepancies in ledgers and accounts, tracking them to the source and correcting them
- Manage payroll activities and release salaries
- Coordinate and manage payment and billing details of external service providers, contractors and vendors
- Verify payments and deposits made through the company account and coordinate with the bank
- Create daily reports for management and team members
Consular Services Officer
Embassy of the UAE
Canberra
10.2010 - 03.2013
- In coordination with the receptionist and the Second Secretary, provide general consular assistance to Irish citizens (may be by phone, email and in person), including passport applications, document authentication and certification of signatures
- Provide support to the Second Secretary in more complex consular cases
- Maintain up-to-date contacts lists for consular-related issues (hospitals, legal, GoE Ministries, Embassy network etc)
- Process visa applications using the AVATS system, including scanning documents, printing visa stickers and preparing refusal letters
- Ensure that up-to-date information regarding visas, passports and other consular issues are available to the public, including on the website and at reception
- When required, meet individual visa applicants to check the necessary documents are submitted with the application before payment is made to our bank account
- Monitor the stocks of visa stickers and passports application forms, and place orders to HQ when necessary
- Prepare monthly visa sticker reports and send them to Department of Justice and Equality
- Liaise with Department of Justice and Equality directly on visa enquiries (including technical issues relating to AVATS)
- Facilitate family re-unification visas, including sending travel document applications to Dublin (INIS), dealing with all enquiries, printing visas and writing support letters for the applicants to enable them to travel
- Maintain adoption records and send post placement reports to the Ministry of Women, Children and Youth Affairs
- Coordinate queries received through the External mail, and respond as appropriate
- Prepare TPNs and other relevant official correspondence, when required
- Assist with the organization of relevant functions/events, including the St Patrick's Day reception
- Dispatch diplomatic bag and supervise the receipt of same, including circulating mail to relevant staff
- Prepare informal translations and acting as interpreter, when required
- Maintain a high standard of filing, storage and, when necessary, archiving of documents, ensuring compliance with HQ circulars
- Attend weekly business and administration meetings
Mathematics Tutor
UNRWA
Gaza
09.2009 - 06.2010
- Tutors teach students in groups with aids from the library and other online resources
- Handle major topics in algebra, quadratic equation, simultaneous linear equation, etc
- Which average students might struggle with
- Develop tutorial materials in their simplest forms for easy assimilation by students or tutees
- Carry out evaluative functions to help ascertain areas of weaknesses of students and assist them overcome them
- Collaborate with other parties, such as parents and management team of a company to create a better learning time and environment
- Prepare the minds of students/tutees through regular reminder and awareness of forthcoming lessons
- Encourage, support, and challenge students to meet up with their academic/math targets
- Help get students prepared for tests and exams
- Note the performance of the students/tutees
- Organize meetings with parents and organizational leadership on the progress of the students and tutees respectively
- Finish up and hand over the necessary documents containing lessons and procedures involved in the tutorial
- Engage students in extracurricular activities needed for their general academic development
- Ensure that the learning environment is kept clean and conducive before, during, and after each session
- Develop teaching and learning course for the students or tutees, with strategic outlining of topics for learning
- Assist in situations students find certain subjects difficult
- Teach students more formulas that are needed in mathematical operations
- Help students overcome the math phobia inherent in the minds of students and tutees
- Take Attendance
- Help put through the students on analytical thinking and problem-solving skills
- Could also help students prepare for mathematical competitions
Education
Graduate Certificate - Professional Accounting
University of Canberra
Canberra, Australia03.2015
Bachelor's Degree - Method of Teaching Mathematics
Al Aqsa University
Gaza, Palestine03.2009
General Secondary Certificate - Science
06.2004
Skills
- MS-package (Word, Excel, PowerPoint)
- Typing (Arabic-English)
- Computer format
- Computer fixing
- Time management
- Decision-making
- Problem solving
- Planning
- Administrative reporting
- Communication
- Teamwork
- Professional computer and internet usage
- Report writing
- Staff communication
- Motivation
- Productivity enhancement
- Office Administration
- Interpreting (Arabic to English)
- Interpreting (English to Arabic)
- Bilingual (English and Arabic)
- Copywriting
- Advertising
- Advanced Microsoft Office (Outlook, Word, Excel, PowerPoint)
- Interpersonal Communication
- Customer Service
Personal Information
- Place of Birth: United Arab Emirates
- Date of Birth: 10/05/86
- Nationality: Australian
- Marital Status: Single
Timeline
Administrative Officer
Consulate General of the UAE
03.2015 - Current
Assistant Accountant
Embassy of the UAE
10.2013 - 03.2015
Consular Services Officer
Embassy of the UAE
10.2010 - 03.2013
Mathematics Tutor
UNRWA
09.2009 - 06.2010
Graduate Certificate - Professional Accounting
University of Canberra
Bachelor's Degree - Method of Teaching Mathematics
Al Aqsa University
General Secondary Certificate - Science
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