Summary
Overview
Work History
Skills
Timeline
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Mohammed Assem

Clarinda,VIC

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

15
15
years of professional experience

Work History

Owner & Executive Chef

Mama’s Canteen (formerly Mama Ruman Restaurant)
01.2016 - Current
  • Established Mama Ruman Restaurant in January 2016, shaping it into a culinary destination known for its warm hospitality and authentic Middle Eastern flavors.
  • Led a comprehensive rebranding initiative during the early 2020s in response to safety concerns associated with the original venue. Successfully transitioned the establishment—now Mama’s Canteen—to a modern, secure, and centrally located space while preserving its culinary heritage.
  • Oversaw all aspects of daily operations including menu innovation, quality control, financial planning, staff recruitment, and training. Maintained high standards that continually attracted a loyal customer base in a competitive market.
  • Collaborated closely with strategic partners, including the Atlantic Group, to drive sustainable growth. Actively engaged with the local community through events, digital marketing, and social media, enhancing the restaurant’s visibility and reputation.
  • Developed and launched new menu items that blend traditional recipes with contemporary twists, ensuring a dynamic dining experience that both honors heritage and appeals to modern palates.
  • Developed and implemented robust administrative policies that encompass record keeping, compliance tracking, and document management.
  • Managed end-to-end operations by coordinating with accounting teams to oversee budget tracking, invoicing, cost control measures, and financial reporting.
  • Implemented advanced processing systems (POS and ERP integrations) that enhanced sales processing, customer data management, and overall resource allocation.
  • Regularly monitored operational key performance indicators (KPIs) to ensure alignment with organizational goals and driving continuous improvement.
  • Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
  • Oversaw contract processing and compliance, fostering reliable relationships that contributed to an efficient inventory cycle and cost-effective purchasing decisions.

Executive Senior Operations / Owner

Atlantic Group
12.2009 - 05.2025
  • Founded and manage a multipurpose event venue hosting 100+ events annually, including weddings, corporate gatherings, and private parties.
  • Oversee day-to-day operations ensuring efficient workflow and productivity.
  • Acted as the primary contact for the clients, from the initial booking through to the event.
  • Supported marketing efforts by providing open house tours, social media ads, and vendor showcases.
  • Organised and helped with the maintenance of the premise i.e. cleaning, repairs and security.
  • Equipment upkeep (AV systems, seating, lighting, restrooms)
  • Scheduling and managing events (weddings, concerts, corporate meetings)
  • Coordinating staff and vendor logistics (catering, décor, security)
  • Managing guest flow, parking, and on-site services
  • Using different online programmes for Booking events and managing contracts
  • Working with vendors (caterers, DJs, rental companies)
  • Ensuring client satisfaction before, during, and after events
  • Identified trends and assessed opportunities to improve processes and execution.
  • Prepared annual data to determine metrics for operational performance.

Skills

  • Leadership and People Management
  • Communication Skills
  • Strong communication (both written and verbal)
  • Multi-lingual (Fluent in Arabic)
  • Determined and hard-working
  • Client service
  • Team Leadership and staff Development
  • Decision making and conflict resolution
  • Marketing and community Engagement
  • Small business operations

Timeline

Owner & Executive Chef

Mama’s Canteen (formerly Mama Ruman Restaurant)
01.2016 - Current

Executive Senior Operations / Owner

Atlantic Group
12.2009 - 05.2025

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Mohammed Assem