Mohammed Hammoud
Melbourne,VIC
Summary
Customer-focused professional with experience in retail, administration, and IT. Skilled in building positive customer relationships, handling sales transactions, and explaining technical products clearly. Seeking a Salesperson role at Harvey Norman where I can use my retail experience and IT knowledge to help customers find the right solutions and deliver outstanding service.
Overview
7
7
years of professional experience
Work History
Warehouse Worker
Pick Packing
Truganina, Vic
01.2023 - 09.2024
- Organized inventory by labeling and categorizing products for easy access.
- Assisted in loading and unloading shipments to maintain workflow speed.
- Maintained cleanliness and organization of work areas to ensure safety standards.
Receptionist (Work Placement)
McGrath Real Estate
Melbourne, Vic
07.2021 - 07.2022
- Greeted visitors and managed front desk operations efficiently.
- Scheduled appointments and maintained office calendar for team members.
- Answered phone calls and directed inquiries to appropriate departments.
Administrative Assistant – New Vision Building Ser
New Vision
Melbourne, vic
02.2019 - 01.2020
- Managed daily office operations and ensured smooth administrative functions.
- Prepared and organized documents for internal and external communications.
- Supported event planning by arranging logistics and coordinating resources.
- Utilized software tools for data entry and document preparation tasks effectively.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
Coles – Team Member
coles
point cook, Vic
01.2018 - 01.2019
- Assisted customers with product inquiries and provided excellent service.
- Stocked merchandise on shelves and organized displays effectively.
- Collaborated with team members to fulfill customer orders efficiently.
- Operated cash register and processed transactions accurately.
- Maintained cleanliness and organization of work area to ensure safety.
Education
Bachelor - Information Technology
RMIT University
Melbourne, VIC11-2025
Associate - Information Technology
RMIT University
Melbourne, VIC11-2024
Advanced Diploma In Networking - Information Technology
Rmit
Melbourne, VIC01-2022
Skills
- Sales & customer service excellence
- Retail point-of-sale (POS) and cash handling
- IT product knowledge (computers, networking, Microsoft O365, Windows)
- Stock control & merchandising
- Teamwork, communication & problem-solving
- Languages: English & Arabic (native proficiency)
Languages
Arabic
Professional
English
Native/ Bilingual
Timeline
Warehouse Worker
Pick Packing
01.2023 - 09.2024
Receptionist (Work Placement)
McGrath Real Estate
07.2021 - 07.2022
Administrative Assistant – New Vision Building Ser
New Vision
02.2019 - 01.2020
Coles – Team Member
coles
01.2018 - 01.2019
Bachelor - Information Technology
RMIT University
Associate - Information Technology
RMIT University
Advanced Diploma In Networking - Information Technology
Rmit