Summary
Overview
Work History
Education
Skills
Languages
References
Awards
Timeline
Generic

Mohammed Hussain Mohamed

Deer Park,Australia

Summary

Driven and technically adept individual with strong interests in IT, software development, and the food industry. A quick learner with hands-on experience in customer service and administrative support. Known for adaptability, problem-solving abilities, and reliability. Seeking opportunities to contribute to a dynamic team while expanding professional skills and knowledge in a challenging work environment.

Overview

5
5
years of professional experience

Work History

Customer Service Representative

Dominoʼs Pizza
04.2022 - Current
  • Delivered high-quality customer service by managing inquiries and resolving issues efficiently
  • Gained experience with point-of-sale systems and online order management
  • Consistently achieved high customer satisfaction through excellent communication and problem-solving
  • Collaborated with team members to streamline operations and ensure quick service delivery

Freelance IT Support Specialist

01.2020 - Current
  • Provided remote IT assistance for individuals and small businesses, addressing common software and hardware issues
  • Gained experience with troubleshooting, setting up new systems, and performing software installations
  • Built strong client relationships through effective communication and fast resolution times

Administrative Assistant (Intern)

Local Business Tech Support
06.2021 - 12.2021
  • Supported IT team with daily tasks, including troubleshooting hardware issues and managing software updates
  • Assisted with data entry, client correspondence, and scheduling meetings
  • Developed proficiency in handling technical queries from both customers and staff

Education

Year 7 - Year 12 -

Sunshine College West Campus
Sunshine West, VIC

Skills

  • Troubleshooting
  • System Maintenance
  • Software Applications
  • Communication
  • Relationship-Building
  • Problem-Solving
  • Analyzing Issues
  • Providing Solutions
  • Adaptability
  • Team Collaboration

Languages

Fluent in Arabic and English.

References

Available upon request.

Awards

  • IT Certification (Cisco IT Essentials)
  • Domino's Employee of the Month (3x recipient for outstanding customer service)
  • Soccer Awards: Recognized for excellence in teamwork and leadership on the field.

Timeline

Customer Service Representative

Dominoʼs Pizza
04.2022 - Current

Administrative Assistant (Intern)

Local Business Tech Support
06.2021 - 12.2021

Freelance IT Support Specialist

01.2020 - Current

Year 7 - Year 12 -

Sunshine College West Campus

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Mohammed Hussain Mohamed