Mohammed Imran
Oberon,NSW
Summary
Goal-oriented professional, delivering executive support and team leadership, dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes customer service, office management, accounting, invoicing, dispatching and database management. Recognized for exemplary customer service and team collaboration.
Overview
9
9
years of professional experience
Work History
Quality Control Coordinator
Highland Pine Products Pty Ltd
Oberon, NSW
02.2022 - Current
- Provided regular updates to team leader on quality of timber by communicating deficiencies inconsistencies in timber drying .
- Inspected, verified and documented quantifiable characteristics of kiln dried timber ensuring compliance with company quality standards.
- Monitored testing procedures and verified performance of tests according to established item specifications and protocols.
- Performed visual assessment and investigated non-conformance of procedures and provided corrective measures to overcome them.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Maintained accurate inventory records to provide data for use in audits and mill's planning.
- Conducted tests in lab for checking levels of Bifenthrin in treated timber.
- Ensured all devices used are calibrated.
- Conducted safety walks at site to identify any minor or major hazards.
- Completed data entry tasks with accuracy and efficiency to generate reports for use by the board members to help in decision making.
CUSTOMER SERVICE & ADMIN ASSISTANT
Saver's Choice Pty Ltd
North Melbourne, VIC
01.2021 - 01.2022
- Developed working relationships with customers through courteous telephone manners and follow-up, prioritizing customer service
- Processed sales invoices and kept meticulous records in tracking systems and databases
- Cross-referenced database information to confirm accurate orders and invoices
- Procured valuable information for sales representatives through online research and data compilation
- Produced daily sales reports with detailed target charting and presented to management team
- Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care
- Pleasantly responded to questions and remedied concerns quickly
- Collaborated staff to maximize buy-in for customer service and functional initiatives.
PACKING TEAM LEADER
Noisette Bakery
Dandenong, VIC
04.2019 - 12.2020
- Promoted to leadership position in recognition of strong work ethic and exceptional customer service
- Counted, sorted and stacked finished pieces for easy access
- Delegated daily tasks to team members to optimize group productivity
- Offered constructive criticism regarding quality assurance on team phone calls
- Organized and prioritized incoming work orders and optimized team workflows and resources to handle dynamic demands
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations
- Monitored team progress and enforced deadlines
PRODUCE TEAM MEMBER
Amazing Veggies, Box Hill
Box Hill, VIC
02.2017 - 04.2019
- Rotated stock to maintain freshness
- Followed company guidelines for cleaning and sanitizing work surfaces and equipment
- Disposed off expired and overripe items to eliminate health risks
- Assisted customers with product, promotion and policy information
- Updated signage to reflect current pricing and promote target merchandise
- Loaded, unloaded and moved heavy products using material loading equipment
- Unloaded truck, stocked merchandise and maintained aisles and product displays to foster neat, clean and organized aisles and sales floor.
ACCOUNTS EXECUTIVE
SVS Hospitals Pvt. Ltd
Hyderabad, India
09.2015 - 02.2017
- Maintained current and accurate general ledger with all accounting data in audit- ready format
- Handled accounts payable and receivable operations
- Deposited vendor payments and adjusted accounts to reflect changing balances
- Prepared P&L reports and financial statements for review by management
- Assisted External Auditor in their Audit procedures
- Generated credit sales report and analyzed aging to identify targets for basic and advanced collections strategies
- Reconciled bank and credit card accounts monthly
- Collaborated with bankers to prepare paperwork for loan with speed and accuracy
- Coordinated the work of assistants and junior staff members.
ACCOUNTS & AUDIT ASSISTANT
Sanjay Mutha & Co. Chartered Accountants
Hyderabad
04.2013 - 09.2015
- Scrutinized general ledgers reconciliations, general vouchers, and conducted numerous examinations including P&L
- Synchronized audit activities of various clients within timeframe as well as trained the junior staff
- Reinforced the strategies to carry out comprehensive audit plans & audited a diverse portfolio including IT companies, hotels, political parties and charitable institutions
- Prepared annual financial statements and tax returns for year-end filing
- Compiled and e-filed various returns of companies with the Registrar of Companies
- Compiled project reports
- Credit appraisal work for raising Bank loans.
Education
Certificate IV (Building & Construction) -
Unity School of Education
Hobart, TAS07.2022
Masters of Professional Accounting -
Holmes Institute
Melbourne, VIC11.2019
MBA -
Holmes Institute
Melbourne, VIC11.2019
Integrated Professional Competence Course -
Institute of Chartered Accountants of India
India 05.2015
Bachelor of Commerce -
Osmania University
India04.2013
Skills
- Strong Organizational Skills
- Multitasking and Time Management
- Computers and Technology
- Data Entry Documentation
- Accounting and Bookkeeping
- Skilled in Microsoft Office
- Excellent work ethic & team-player
- Positive thinker, confident & driven
Certifications & Licences
Completed Professional Year Program at Performance Education, Melbourne, VIC
Completed 3 months of Internship as part of Professional Year Program.
Hold White Card Licence
References
Jake Mitchell
QC Supervisor, Highland Pine Products Pty Ltd
Phone: 0456105532
Kazim Ali Mohammed
Manager, Saver's Choice Pty Ltd
Phone: 0416544991
Marcus
Manager, Noisette Bakery
Phone: 0400152019
Timeline
Quality Control Coordinator
Highland Pine Products Pty Ltd
02.2022 - Current
CUSTOMER SERVICE & ADMIN ASSISTANT
Saver's Choice Pty Ltd
01.2021 - 01.2022
PACKING TEAM LEADER
Noisette Bakery
04.2019 - 12.2020
PRODUCE TEAM MEMBER
Amazing Veggies, Box Hill
02.2017 - 04.2019
ACCOUNTS EXECUTIVE
SVS Hospitals Pvt. Ltd
09.2015 - 02.2017
ACCOUNTS & AUDIT ASSISTANT
Sanjay Mutha & Co. Chartered Accountants
04.2013 - 09.2015
Certificate IV (Building & Construction) -
Unity School of Education
Masters of Professional Accounting -
Holmes Institute
MBA -
Holmes Institute
Integrated Professional Competence Course -
Institute of Chartered Accountants of India
Bachelor of Commerce -
Osmania University
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