Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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MOHAMMED Ismail

Highschool Graduate
ROOTY HILL

Summary


Customer-centric professional customer service, gained from working at McDonald's and as a housekeeping attendant. Proven ability to deliver exceptional service, resolve customer concerns, and ensure utmost satisfaction. Additionally, experienced in maintaining cleanliness and hygiene standards as a cleaner, paying meticulous attention to detail. Proficient in multitasking, collaborating with colleagues, and adapting to dynamic work environments. Effective communication skills and a strong work ethic complemented by a commitment to providing outstanding customer experiences. Excited to apply my diverse skill set to positively contribute to ikea.

Overview

4
4
years of professional experience
22
22
years of post-secondary education

Work History

Warehouse Worker

Drake International
11.2023 - Current

Picking and Packing:

  • Retrieve items from storage locations based on order requirements.
  • Accurately pick items from shelves, bins, or pallets according to order specifications.
  • Pack items securely for shipment, ensuring proper packaging and labeling.
  • Prepare shipping documentation and labels as needed.

Receiving and Storing:

  • Receive incoming shipments of goods, materials, or products.
  • Inspect shipments for accuracy and quality.
  • Unload trucks and containers using forklifts, pallet jacks, or other equipment.
  • Store received items in designated locations within the warehouse, following established inventory management procedures.

Room Attendant

Novotel Hotels
03.2023 - 09.2023
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.

Mcdonalds Crew Member

McDonald's
05.2020 - 02.2021
  • Participated in ongoing training programs, continuously updating knowledge of company policies and procedures.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Improved customer satisfaction by providing friendly and efficient service at the register.

Education

Bachelor of Information Technology - Information Technology

Macquarie University
Macquarie Park, NSW
04.2001 - 11.2022

Skills

Organization

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Accomplishments

Frequent involvement in school events as an SRC, planning multiple fundraisers which required me to

Handling money transactions

Appropriately advertising upcoming events using social media

Communicating with superiors

Collaborated with SRC members to create the following school events

* Science week

* Multiple school fundraisers

* Year 12s graduation



Timeline

Warehouse Worker

Drake International
11.2023 - Current

Room Attendant

Novotel Hotels
03.2023 - 09.2023

Mcdonalds Crew Member

McDonald's
05.2020 - 02.2021

Bachelor of Information Technology - Information Technology

Macquarie University
04.2001 - 11.2022
MOHAMMED IsmailHighschool Graduate