Mohammed Karim
Leppington,NSW
Summary
Dynamic and dedicated professional with couple of years experience at Hoffi & Coffee in Treforest, UK. Proven ability to multitask effectively while maintaining high standards of quality. Skilled in cash handling and customer engagement, consistently enhancing the dining experience and addressing guest concerns with professionalism.
Overview
3
3
years of professional experience
Work History
Crew Member
Hoffi & Coffee
Treforest, Wales, UK
01.2022 - 02.2025
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Filled out daily shift log to record amount of food prepared, used and leftover.
Education
MBA -
University of South Wales
Treforest, Wales, UK03.2023
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Clear communication
- Cash handling
- Cleaning
- Customer engagement
- Taking orders
- Cleaning and sanitizing
- Self-discipline
Timeline
Crew Member
Hoffi & Coffee
01.2022 - 02.2025
MBA -
University of South Wales