Developed and implemented lesson plans based on curriculum objectives.
Assessed student performance through tests, quizzes, and other assessments.
Provided individualized instruction to meet the needs of all students.
Encouraged critical thinking skills and problem-solving strategies among students.
Maintained a safe and orderly learning environment for all students.
Utilized technology-based learning tools to enhance classroom instruction.
Designed and developed training materials for new employees in the organization.
Conducted onboarding sessions to orientate new staff members about company policies and procedures.
Provided feedback on employee performance based on observed results during training sessions.
Organized and facilitated classroom workshops, webinars, and one-on-one coaching sessions.
Developed assessment tests to evaluate trainees' knowledge of course material.
Facilitated group discussions between participants to promote active engagement in learning activities.
Documented all training activities including attendance records, feedback forms, surveys.
Collaborated with subject matter experts to ensure accuracy of content being delivered to trainees.
Analyzed data from pre-and post-training assessments to measure effectiveness of training programs.
Facilitated orientation and training classes to communicate policies and procedures to new hires.
Developed practical training programs to impart knowledge and improve individual skill sets.
Maintained strong knowledge of industry currency by participating in workshops, conferences and online education classes.
Facilitated group meetings, provided resources to participants and monitored progress towards goals.
Ensured compliance with applicable laws, regulations, standards, guidelines and ethical principles governing assessments.
Assisted with the development of online learning modules for remote learners.
Adapted teaching methods according to the needs of individual learners or groups.
Community Worker
steady care
Perth, WA
02.2023 - Current
Provided assistance to individuals and families in need of social services, such as housing, healthcare, education, employment and financial aid.
Conducted research on current social issues and collaborated with other organizations to plan events related to these topics.
Maintained records of client interactions through case management systems, including data entry into online databases.
Monitored progress of clients and provided follow-up support when necessary.
Participated in team meetings to discuss strategies for addressing complex cases or situations.
Assessed individual needs and developed tailored plans for each client's unique situation.
Attended trainings on relevant topics such as mental health first aid or trauma-informed care.
Responded promptly to inquiries from clients seeking assistance via telephone or email.
Protected confidential information of residents with careful documentation.
Maintained accurate records and documented client data in company databases.
Educated local community residents about available health and wellness resources.
PCA
HCA
Perth, WA
05.2023 - 11.2023
Recorded patient conditions and vital signs before and after medical operations.
Maintained inventory levels of stock items, supplies and equipment to foster smooth and cost-effective unit operations.
Documented patient intake and dietary requirements and aided with feeding and monitoring.
Provided personal care assistance to elderly and disabled individuals in their homes, including bathing, dressing, grooming, transferring, toileting and feeding.
Assisted clients with medication management by reminding them to take medications on time as prescribed by the doctor.
Monitored vital signs such as blood pressure and pulse rate for clients under medical care.
Accompanied clients to doctor's appointments and outings when necessary.
Ensured safety of patients by using appropriate lifting techniques while assisting them with mobility activities.
Transported clients from one location to another in an efficient manner.
Team Leader, Disability Client Services
Teadey care
Landsdale, WA
08.2022 - 11.2023
Coordinated team activities and delegated tasks to ensure efficient completion of projects.
Developed strategies for problem solving and conflict resolution among team members.
Conducted regular performance reviews to assess individual team member progress.
Assisted with recruitment efforts by interviewing potential candidates and providing input on hiring decisions.
Held weekly staff meetings to review project updates, discuss issues, and brainstorm solutions.
Reviewed customer service surveys and implemented strategies to improve customer satisfaction ratings.
Collaborated with other departments to ensure alignment of goals across teams.
Ensured compliance with all safety regulations in the workplace.
Managed budgeting responsibilities including forecasting expenses, tracking spending, and preparing reports for upper management.
Facilitated communication between cross-functional teams within the organization.
Participated in regular meetings with senior leadership to provide updates on team progress.
Delegated daily tasks to team members to optimize group productivity.
Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
Completed daily quality assurance duties to provide feedback for improvements.
Audited company's legal documents to verify compliant policies and procedures.
Determined consumer needs to provide products and services appealing to larger market.
Tracked project schedules and encouraged teams to complete tasks on time while staying on budget.
Created plans to propose solutions to problems related to efficiency, costs or profits.
Reviewed completed work to verify consistency, quality and conformance.
Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
Kept work areas clean, neat and free of safety hazards to maximize efficiency.
Offered training and support to keep team members motivated and working toward objectives.
Nursing Assistant
HCA
PERTH , WA
02.2020 - 05.2023
Provided companionship to patients, monitored their emotional well-being, and offered reassurance when needed.
Assisted nurses and physicians with patient care, including bathing, dressing, transferring to beds and wheelchairs, and taking vital signs.
Collected specimens for laboratory testing such as urine samples and blood draws.
Performed basic nursing skills such as changing wound dressings and administering enemas.
Prepared treatment rooms for examinations by stocking them with necessary supplies and ensuring that all equipment was in proper working order.
Maintained patient records accurately by documenting daily activities and changes in conditions or treatments.
Assisted patients with their activities of daily living, including eating, grooming, toileting, ambulation, and hygiene.
Observed patients' conditions regularly for any physical or mental changes and reported findings to the appropriate personnel promptly.
Provided assistance to medical staff during tests, treatments and emergency procedures.
Demonstrated respect and regard for dignity of patients, families and fellow employees to promote professional, responsible and courteous environment.
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Assisted patients with daily activities under nurse's supervision to provide essential care and emotional support.
Assessed vitals and noted medical information to report changes to nursing staff and physicians.
Conducted regular rounds to check on patients' safety and proactively address issues.
Protected patient, self and others from injury during transfers, lifts and transports by using proper equipment and body mechanics.
Engaged with patient family and friends to provide courteous visit experience.
Implemented fall prevention techniques as specified in plan of care.
Answered signal lights, bells and requests-for-service to assist patient services fulfillment.
Promoted patient satisfaction by assisting with bathing, dressing and exercising.
Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
Maintained sanitary conditions by providing immediate wound care and dressing changes.
Supplied, collected and emptied patient bedpans on frequent basis.
Safeguarded patient privacy with strict adherence to HIPAA protocols.
Reported environmental risks or equipment malfunctions to supervisor.
Education
Bachelors Degree of Community Services - Community Services
Stott's Colleges
Perth, WA
02-2034
High School Diploma -
ETEA
Cannington, WA
03.2020
Certificate 1V Ageing Support
ETEA
Cannington, WA
04.2018
Certificate III in Age Care
My Flex Health
Perth, WA
01.2016
Skills
Student Engagement
Materials Preparation
Course Development
Curriculum Planning
First Aid/CPR
Computer Skills
Calm Under Pressure
AED Operation
Injury Prevention
Seizure Management
Instructional Techniques
Trauma management
Lesson Planning
Program Management
Affiliations
PCA
Timeline
PCA
HCA
05.2023 - 11.2023
Trainer and Assessor
Stanley College
04.2023 - Current
Community Worker
steady care
02.2023 - Current
Team Leader, Disability Client Services
Teadey care
08.2022 - 11.2023
Nursing Assistant
HCA
02.2020 - 05.2023
Bachelors Degree of Community Services - Community Services