Summary
Overview
Work History
Education
Skills
References
Timeline
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Mohammed Siddique

Mohammed Siddique

Reservoir,Australia

Summary

A reliable and adaptable individual with a strong work ethic, seeking part-time opportunities. Skilled in team collaboration, task management, and delivering results under pressure. Committed to providing excellent service and completing tasks to high standards.

Overview

7
7
years of professional experience

Work History

Customer Service Representative

Ar Designs Solutions
India, India
01.2021 - 07.2022
  • Customer Support: Assist customers by answering inquiries, resolving complaints, and providing information about products and services.
  • Order Processing: Handle order entries, returns, and exchanges efficiently and accurately.
  • Technical Assistance: Guide customers through troubleshooting steps for products or services.
  • Database Management: Maintain accurate records of customer interactions and transactions.
  • Sales Support: Promote products or services to customers based on their needs and preferences.

Mobile Technician

Milan Mobiles
India, India
01.2019 - 01.2020
  • Repaired mobile devices and improved customer satisfaction.

Desktop Support Engineer

LARZN PTY LTD
India, India
01.2016 - 01.2019
  • Operating Systems: Proficiency in Windows, macOS, and Linux environments.
  • Hardware Troubleshooting: Ability to diagnose and repair hardware issues.
  • Remote Desktop Tools: Experience with tools like TeamViewer, Remote Desktop Protocol (RDP), or VNC.
  • Security Practices: Knowledge of antivirus software, firewalls, and data protection protocols.

Education

Masters - Networking

Melbourne Institute of Technology
03.2026

Bachelor of Commerce - General

Osmania University

Intermediate Certification -

Siri Chaitanya (Board of Intermediate Education)

Secondary School Certificate - SSC

Sri Sai Public School

Skills

  • Attention to Detail
  • Teamwork & Communication
  • Adaptability
  • Problem-Solving

References

Available upon request.

Timeline

Customer Service Representative

Ar Designs Solutions
01.2021 - 07.2022

Mobile Technician

Milan Mobiles
01.2019 - 01.2020

Desktop Support Engineer

LARZN PTY LTD
01.2016 - 01.2019

Masters - Networking

Melbourne Institute of Technology

Bachelor of Commerce - General

Osmania University

Intermediate Certification -

Siri Chaitanya (Board of Intermediate Education)

Secondary School Certificate - SSC

Sri Sai Public School
Mohammed Siddique