Highly accomplished Store Manager with extensive experience overseeing operations at Haymarket Kebabs, Haymarket Seafood, and Haymarket Cafe. Proven expertise in delivering exceptional customer service, streamlining inventory management, and fostering a positive, results-oriented store environment. Skilled in building and mentoring high-performing teams, with a strong focus on training new hires to adapt quickly and excel in fast-paced, high-pressure settings.
Demonstrated success in enhancing customer satisfaction through innovative service approaches and efficient problem resolution, consistently earning positive feedback and repeat business. Adapt at managing diverse operational aspects, including stock control, vendor relations, and compliance with industry standards, ensuring seamless day-to-day functionality. Known for optimizing inventory processes to minimize waste, reduce costs, and improve product availability, contributing to the overall profitability of the business.
A natural leader and strategic thinker, skilled in identifying areas for improvement and implementing solutions that drive operational excellence. Leverages strong decision-making skills and sound judgment to address challenges proactively, ensuring smooth operations and sustainable growth. Committed to fostering a collaborative work culture, promoting employee engagement, and aligning team efforts with organisational objectives. Dedicated to achieving long-term success and exceeding expectations in every facet of store management.