Summary
Overview
Work History
Education
Skills
Languages
Timeline
StoreManager

Mohammed Zreika

Sydney,Australia

Summary

Highly accomplished Store Manager with extensive experience overseeing operations at Haymarket Kebabs, Haymarket Seafood, and Haymarket Cafe. Proven expertise in delivering exceptional customer service, streamlining inventory management, and fostering a positive, results-oriented store environment. Skilled in building and mentoring high-performing teams, with a strong focus on training new hires to adapt quickly and excel in fast-paced, high-pressure settings.

Demonstrated success in enhancing customer satisfaction through innovative service approaches and efficient problem resolution, consistently earning positive feedback and repeat business. Adapt at managing diverse operational aspects, including stock control, vendor relations, and compliance with industry standards, ensuring seamless day-to-day functionality. Known for optimizing inventory processes to minimize waste, reduce costs, and improve product availability, contributing to the overall profitability of the business.

A natural leader and strategic thinker, skilled in identifying areas for improvement and implementing solutions that drive operational excellence. Leverages strong decision-making skills and sound judgment to address challenges proactively, ensuring smooth operations and sustainable growth. Committed to fostering a collaborative work culture, promoting employee engagement, and aligning team efforts with organisational objectives. Dedicated to achieving long-term success and exceeding expectations in every facet of store management.

Overview

4
4
years of professional experience

Work History

STORE MANAGER

Haymarket Kebabs-haymarket Seafood-haymarket Cafe
06.2021 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees
  • Managed inventory control, cash control, and store opening and closing procedures
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback
  • Completed point of sale opening and closing procedures
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one

Education

No Degree - Business

Western Sydney University
Sydney, NSW
01.2027

No Degree - Highschool Year 12

Australian International Academy - Sydney Campus
Canley Vale , NSW
02.2022

Skills

  • Customer Service
  • Problem-Solving
  • Customer Relations
  • Multitasking and Organization

Languages

Arabic

Timeline

STORE MANAGER

Haymarket Kebabs-haymarket Seafood-haymarket Cafe
06.2021 - Current

No Degree - Business

Western Sydney University

No Degree - Highschool Year 12

Australian International Academy - Sydney Campus
Mohammed Zreika