Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
8
8
years of professional experience
2
2
years of post-secondary education
Work History
Assistant Manager
BP Fuel Franchisee
Riverwood, NSW
08.2018 - 07.2022
Assist the Retail Store Manager in developing and implementing customer-attraction initiatives
Daily customer service efforts must be coordinated (e.g Sales processes, orders and payments)
Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Monitor the progress of weekly, monthly, quarterly, and yearly goals
Maintain and monitor store inventory
Assess staff performance and identify hiring and training requirements
Supervise and inspire employees to do their best
Sales Associates, both new and experienced, are coached and supported
Assist in the regular conduct of stock takes and ordering, maintenance and development of sales display and stock rotation
Seek continuous improvement of all aspect of the Service Station
General Administrative and other duties as required
Team member
Woolworths Metro
Kings Cross, NSW
01.2018 - 01.2019
Contributed to team success by completing jobs quickly and accurately.
Worked as a team member performing arrangement duties
Assistance during the stock as per requirement
Promptly responding to general inquiries from members and from staff
Assisting customers with store and product complaints
Guaranteed positive customer experiences and resolved all customer complaints
Sought out ways to go above and beyond job requirements.
Electrical Site Engineer
Bin Lahej General Maintenance, Al Karama, Emirates
Al Karama, UAE
02.2016 - 02.2018
Verified on-time deliverables within budget parameters through effective management of project milestones.
To Co-ordinate with DEWA to get NOC or approvals
To Co-ordinate with Clients for their requirements
Coordinated materials delivery and organization to maintain smooth flow of work.
Ensure that all electrical site activities are conducted under controlled conditions as per shop drawings, method statements, specification, and work plan
Ensure safe work environments, control the use of material, and avoid damages, and waste, request material, tools, and equipment needed for the projects and issue the foreman daily instructions as per the work plan
To execute the works according to the latest approved revision of drawings and/or instructions of authorized authorities
Attending the meetings with other trades and acting for the requested items for electrical works
Getting approvals from a consultant for the executed work
Site Engineer - Electrical Trainee
Enrun India Pvt.Ltd
Hyderabad, India
09.2014 - 01.2016
Generally responsible for implementations and monitoring of all electrical related works at site
Manages directly and provide engineering and technical supports to all the electrical work groups at site
Developed cost estimates for planned projects to aid in costing and budget planning efforts.
Estimates, prepares, and assigns the resources such as manpower, materials, consumables, equipment, tools, etc., required for all electrical and related works prior to execution
Analyzed survey reports, maps, blueprints and other topographical and geologic data to plan infrastructure and construction projects.
Submits site daily reports, inspection requests, estimates and all applicable monitoring reports on regular basis or as required
Plans the execution of all electrical related works and coordinates the works to mechanical and civil groups.
Education
Masters - project management and Business
Asia Pacific International College
01.2020 - 01.2022
Diploma - CERTIFICATE
Australian Institute of Professionals
Bachelor of Technology - Electrical & Electronics Engineering
Jawaharlal Nehru Technological University
Skills
Customer Supportundefined
Accomplishments
Certified as an Electrical Design Engineer from Engineers Australia from an ANSCO Skill Level 1
Certification of Asbestos Training from CIT (Identify and report asbestos containing materials)
Certification of White Card ( Prepare to work safely in the construction industry )
Software
AUTOCAD & ECAD
DESIGN & DRAFTING
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Masters - project management and Business
Asia Pacific International College
01.2020 - 01.2022
Assistant Manager
BP Fuel Franchisee
08.2018 - 07.2022
Team member
Woolworths Metro
01.2018 - 01.2019
Electrical Site Engineer
Bin Lahej General Maintenance, Al Karama, Emirates
02.2016 - 02.2018
Site Engineer - Electrical Trainee
Enrun India Pvt.Ltd
09.2014 - 01.2016
Diploma - CERTIFICATE
Australian Institute of Professionals
Bachelor of Technology - Electrical & Electronics Engineering
Jawaharlal Nehru Technological University
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