Hi, I’m
Mohammed Ajmeer Ziad Didorally
Retail assistant manager
Katherine,NT
Summary
Retail Assistant Manager with 7plus years of relevant leadership experience and genuine passion for customer service and developing relationships.
Speak 7 languages Fluently.
Demonstrated background delegating tasks and delivering performance feedback and guidance with positive and empowering approach. Executes with consistent delivery and prioritise in fast-paced, ever-changing environment leveraging strong problem-solving skills.
Positive attitude under pressure.
Dedicated in streamlining operations to decrease costs and wastage.
Dynamic relationship-builder with staff and customers.
Willingness to take on added responsibilities to meet team goals with a positive attitude.
Overview
18
years of professional experience
6
Languages
Work History
GBO FOUR PTY LTD
Retail Assistant Manager
11.2017 - 03.2024
Job overview
- Enhanced customer satisfaction by effectively resolving escalated issues and providing exceptional service.
- Streamlined store operations for increased efficiency through consistent monitoring and adjusting of inventory levels.
- Boosted sales performance with strategic merchandising plans and promotional displays.
- Fostered a positive work environment, promoting teamwork and open communication among staff members.
- Maximized revenue growth through proactive management of store promotions, markdowns, and clearance events.
- Developed strong relationships with vendors, negotiating favorable terms for product procurement.
- Supervised daily store operations, ensuring smooth workflow and timely completion of tasks.
- Assisted in budget planning and financial reporting, contributing to the achievement of fiscal goals.
- Managed employee scheduling, optimizing coverage during peak hours while minimizing labor costs.
- Ensured compliance with all safety regulations, maintaining a clean and organized workspace for staff and customers alike.
Deluxe supermarket ( own family business)Mauritius , Port louis
Supermarket Manager
03.2006 - 09.2017
Job overview
- Increased customer satisfaction by implementing efficient store operations and maintaining a well-organized, clean environment.
- Developed strong relationships with vendors to secure favorable pricing and timely deliveries of products.
- Optimized store layout for increased foot traffic flow, resulting in higher sales conversion rates.
- Managed financial aspects of supermarket operations, including budgeting, revenue tracking, and expense control.
- Implemented loss prevention strategies to minimize theft occurrences and improve overall profitability.
- Analyzed sales data to identify trends and adjust inventory levels accordingly for maximum efficiency.
- Provided exceptional customer service by addressing concerns promptly and courteously, enhancing their shopping experience.
- Streamlined inventory management for optimal product availability and minimal waste.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Identified and communicated customer needs to supply chain capacity and quality teams.
Education
Loyds Business College, Sydney, NSW
Certificate III in Business Management from Business Management
10.2019
University Overview
- PAT 84 Score
- Class Rank 4
- Completed Vocational Education and Training (VET) in Business Management
ROYAL COLLEGE, MAURITIUS
Graduate Certificate from African Languages, Literatures, And Linguistics
02.2017
University Overview
- Class Rank 3/37
- PAT 78 Score
- Professional Development Studies: languages
Skills
- Strategic Selling
- Promotional Planning
- Display Building
- Orientation and Training
- Cash Reconciliation
- Retail Operations
- Merchandising Operations
- Developing Brand Messaging
- Store operations
- Sales strategy development
- Cash handling
- Multitasking
- Effective communication
Accomplishments
BEST WORKER AWARD AT GBO FOUR PTY LTD
- Uncovered and eliminated security issues, reducing shrinkage.
- Exceeded monthly store sales goals 4 months in a row.
Languages
English
Full Professional
French
Full Professional
Arabic
Full Professional
Urdu
Full Professional
Hindi
Professional Working
Gujarati
Professional Working
Turkish
Elementary
Software
DATABASE
SPREADSHEET
MICROSOFT WORD
EXEL
Certification
FIRST AIDE expiry 2026
CPR expiry 12/2024
Timeline
Retail Assistant Manager
GBO FOUR PTY LTD
11.2017 - 03.2024
Supermarket Manager
Deluxe supermarket ( own family business)
03.2006 - 09.2017
Loyds Business College
Certificate III in Business Management from Business Management
ROYAL COLLEGE
Graduate Certificate from African Languages, Literatures, And Linguistics
Similar Profiles
Isabella Prado De LimaIsabella Prado De Lima
Souvenir Shop Staff Member at GBOSouvenir Shop Staff Member at GBO
Harsh SharmaHarsh Sharma
Store Manager at GBO (Global Brands Outlet)Store Manager at GBO (Global Brands Outlet)
Mekondjo JohannesMekondjo Johannes
Human Resources Superintendent at Blue Sea Fishing Company (PTY)Ltd, Pereira Seafood Company (PTY)Ltd, Hatutungu Fishing Company (PTY)Human Resources Superintendent at Blue Sea Fishing Company (PTY)Ltd, Pereira Seafood Company (PTY)Ltd, Hatutungu Fishing Company (PTY)