MOHAMMED SAIDUL ISLAM SAKIB
Carlton,VIC
Summary
A passionate person with over 2.5 years experience in different workplace such as customer services, retailing businesses, hospitality and tourism,cleaning services, food industry. Known for my hardworking ethic and exceptional people skills.
Overview
3
3
years of professional experience
Work History
ROOM ATTENDANT
Crown Melbourne
09.2022 - Current
- Knowledge of OSHA safety guidelines
- Deep cleaning procedures
- Expertise with cleaning supplies
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Vacuumed, dusted and maintained common areas, hallways, and waiting areas at elevators.
- Replenished guest room water glasses, toiletries, and paper products.
- Maintained hotel safety standards by adhering to proper procedures for handling chemicals and equipment during cleaning tasks.
- Enhanced guest satisfaction by providing thorough and timely room cleaning services.
CUSTOMER SERVICE
7-Eleven
10.2022 - 08.2023
- Guiding customer with direction
- Customer service skills
- Expertise with software
- Multi Tasking
- Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
- Explained online self-help options to customers to promote additional and after-hours support choices.
- Contributed to positive work environment by actively participating in team meetings and offering constructive feedback when appropriate.
- Conducted thorough research to resolve complex client issues, exceeding expectations for problem-solving capabilities.
Cleaner
Consolidated Property Services
01.2023 - 05.2023
- Received positive feedback from staff regarding the level of cleanliness maintained throughout the office spaces during annual evaluations.
- Boosted employee productivity by maintaining a clutter-free office space through efficient organization and waste disposal.
- Sanitized office spaces bathrooms and kitchens to maintain hygienic work environment for employees and visitors.
- Cleaned desks, office equipment, walls, files, ledges, and countertops by dusting surfaces.
- Vacuumed and mopped floors to remove dirt and debris and maintain clean and safe work environment.
Team Member
Coles Supermarket
10.2022 - 02.2023
EVENT STAFF
Melbourne Exhibition and Convention Centre
06.2022 - 08.2022
- Strong ability to plan manage and execute
- Time management and organizational skills
- Public speaking
RIDE OPERATOR
LUNA PARK MELBOURNE
03.2022 - 04.2022
- Creet and welcome guests
- Collecting tickets and operating rides
- Ability to give good customer service by being friendly and outgoing
TEAM LEADER
DAVIES BAKERY
01.2022 - 03.2022
- Multi tasking
- Abilay to work well with team member
- Organizing work
Education
Bachelor of Computer Science -
Swinburne University of Technology
11-2025
Skills
- Good communication skills
- Problem solving skills
- Teamwork
- Responsibility
- Organization skills
- Flexibility
- Team Support and Collaboration
- Hospitality industry
- Cleaning techniques
- Room preparation
- Room inspection
Timeline
Cleaner
Consolidated Property Services
01.2023 - 05.2023
Team Member
Coles Supermarket
10.2022 - 02.2023
CUSTOMER SERVICE
7-Eleven
10.2022 - 08.2023
ROOM ATTENDANT
Crown Melbourne
09.2022 - Current
EVENT STAFF
Melbourne Exhibition and Convention Centre
06.2022 - 08.2022
RIDE OPERATOR
LUNA PARK MELBOURNE
03.2022 - 04.2022
TEAM LEADER
DAVIES BAKERY
01.2022 - 03.2022
Bachelor of Computer Science -
Swinburne University of Technology
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