Summary
Overview
Work History
Education
Skills
Languages
Websites
References
Timeline
Generic

Mohammed Tahminul Alam

Battery Point, Hobart,TAS

Summary

Industrious Salesperson with proven skills to build long-lasting relationships and bring in new clientele. Expert customer service and sales leader well-versed in devising creative product, service and problem solutions. Offering top-notch presentation skills and exceptional rapport-building abilities.

Overview

3
3
years of professional experience

Work History

Salesperson

KFC
CHATTOGRAM, Bangladesh
03.2023 - 09.2023
  • Maintained accurate records of customer interactions and transactions.
  • Analyzed customer feedback to identify areas of improvement in product offerings.
  • Developed and implemented strategies to meet sales quotas.
  • Resolved customer complaints promptly and efficiently.
  • Conducted market research to identify industry trends and customer needs.
  • Provided personalized service to build relationships with customers.
  • Assisted customers in selecting appropriate products or services for their needs.
  • Advised customers on the latest product features and benefits.
  • Monitored inventory levels and placed orders as needed.
  • Coordinated delivery schedules with vendors for timely shipment of goods.
  • Developed key customer relationships to increase sales.

Executive Officer

The English Academy
Chattogram, Bangladesh
02.2021 - 01.2023
  • Monitored performance of staff members to ensure compliance with company standards.
  • Coordinated activities between different departments to achieve objectives efficiently.
  • Resolved customer complaints in a timely manner while maintaining high levels of service quality.
  • Managed daily operations including budgeting, forecasting, accounting, payroll and personnel administration.
  • Planned long-term goals and objectives in accordance with organizational vision and mission statement.
  • Maintained relationships with external stakeholders such as vendors, suppliers, partners.
  • Assisted the CEO in developing corporate plans by providing strategic advice on business growth opportunities.
  • Provided leadership support for projects by setting timelines, delegating tasks and monitoring progress.
  • Managed day-to-day operations and assisted commander in overall strategizing.

Education

BBA - Accounting

University of Tasmania
Sandy Bay, TAS

Skills

  • Customer Engagement
  • Account Management
  • Needs Analysis
  • Sales Analytics
  • Relationship Building
  • Sales Strategy Development
  • Sales Process
  • Customer Care

Languages

English
Professional

References

References available upon request.

Timeline

Salesperson

KFC
03.2023 - 09.2023

Executive Officer

The English Academy
02.2021 - 01.2023

BBA - Accounting

University of Tasmania
Mohammed Tahminul Alam