Mohammed Tahminul Alam
Battery Point, Hobart,TAS
Summary
Industrious Salesperson with proven skills to build long-lasting relationships and bring in new clientele. Expert customer service and sales leader well-versed in devising creative product, service and problem solutions. Offering top-notch presentation skills and exceptional rapport-building abilities.
Overview
3
3
years of professional experience
Work History
Salesperson
KFC
CHATTOGRAM, Bangladesh
03.2023 - 09.2023
- Maintained accurate records of customer interactions and transactions.
- Analyzed customer feedback to identify areas of improvement in product offerings.
- Developed and implemented strategies to meet sales quotas.
- Resolved customer complaints promptly and efficiently.
- Conducted market research to identify industry trends and customer needs.
- Provided personalized service to build relationships with customers.
- Assisted customers in selecting appropriate products or services for their needs.
- Advised customers on the latest product features and benefits.
- Monitored inventory levels and placed orders as needed.
- Coordinated delivery schedules with vendors for timely shipment of goods.
- Developed key customer relationships to increase sales.
Executive Officer
The English Academy
Chattogram, Bangladesh
02.2021 - 01.2023
- Monitored performance of staff members to ensure compliance with company standards.
- Coordinated activities between different departments to achieve objectives efficiently.
- Resolved customer complaints in a timely manner while maintaining high levels of service quality.
- Managed daily operations including budgeting, forecasting, accounting, payroll and personnel administration.
- Planned long-term goals and objectives in accordance with organizational vision and mission statement.
- Maintained relationships with external stakeholders such as vendors, suppliers, partners.
- Assisted the CEO in developing corporate plans by providing strategic advice on business growth opportunities.
- Provided leadership support for projects by setting timelines, delegating tasks and monitoring progress.
- Managed day-to-day operations and assisted commander in overall strategizing.
Education
BBA - Accounting
University of Tasmania
Sandy Bay, TASSkills
- Customer Engagement
- Account Management
- Needs Analysis
- Sales Analytics
- Relationship Building
- Sales Strategy Development
- Sales Process
- Customer Care
Languages
English
Professional
References
References available upon request.
Timeline
Salesperson
KFC
03.2023 - 09.2023
Executive Officer
The English Academy
02.2021 - 01.2023
BBA - Accounting
University of Tasmania