Mohammed Zaied Kabir
Sunshine,VIC
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Results-driven. Retail Supervisor with proven expertise in inventory management and sales enablement. Handles routine operations efficiently and addresses problems proactively. Highly experienced in fast-paced retail work and skilled at coordinating both customer-facing and back-end functions. Hardworking Usher focused on maximizing team productivity and customer satisfaction. Quality- and service-minded professional leveraging 1 years' experience in the field. High energy restaurant worker skilled at welcoming guests and overseeing dining operations. Proficient in balancing server loads, kitchen staff limits and customer desires. Calm and level-headed in all types of situations.
Overview
2
2
years of professional experience
Work History
Receptionist
Al Mamal Logistics
06.2022 - 01.2024
- Facilitated clear communication between staff members by distributing memos and announcements in timely manner.
- Assisted in planning of office events and meetings, ensuring smooth execution and positive outcomes.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Handled assignments independently with good judgement and critical thinking skills.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Usher Supervisor
THA STAFFING
12.2023 - 12.2023
- Directed ticket holders to seats and facility locations.
- Supported successful events by coordinating closely with performers, promoters, production crews, and other key stakeholders.
- Assigned schedules and specific tasks to workers for optimal coverage.
- Maintained professional demeanor to represent venue and create positive impression.
- Greeted customers with smile and provided friendly, knowledgeable service.
- Monitored workers for performance, professionalism and service quality.
- Sold admission, processed payments, and issued tickets.
- Ensured compliance with all relevant regulations by staying up-to-date on industry standards, local ordinances, and accessibility requirements for guests with special needs.
Retail Supervisor
ENTERTAINMENT GEARS
11.2023 - 11.2023
- Processed exchanges, refunds and team member purchases to keep cashiers focused on efficiently checking out regular customers.
- Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
- Oversaw continuous floor maintenance and recovery efforts, keeping displays and shelves customer-ready and professionally presented.
- Increased retail space by [Number] square feet by improving gross profits by [Number]%.
- Evaluated employee performance regularly to provide constructive feedback for continuous improvement.
- Assisted customers in locating products and making informed purchasing decisions based on their needs and preferences.
- Scheduled workers and delegated assignments to effectively meet expected customer and business demands.
- Entered and priced inventory to assist with efficient restocking.
Host
THA STAFFING
10.2023 - 10.2023
- Assisted managers with quickly resolving service- and food-related issues.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Seated patrons based on guest preferences and seating availability.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Minimized customer service complaints by expertly managing customer expectations during busy periods.
- Ensured smooth operations during shift changes by communicating relevant information between incoming and outgoing staff members.
Drone Maintenance
New Rise Tech
10.2022 - 06.2023
- Paid attention to detail while completing assignments.
- Proven ability to learn quickly and adapt to new situations.
- Identified issues, analyzed information and provided solutions to problems.
- Gained strong leadership skills by managing projects from start to finish.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
Education
Bachelor of Science - Bachelor of IT
RMIT University
Melbourne, VIC2027
High School Diploma -
Bangladesh International School English Section
Riyadh06.2022
Skills
- Attention to Detail
- Courteous and Professional
- Staff Management
- Punctual and Reliable
- Critical thinking and problem solving
- Communication skills
- Collaboration skills
- Creativity and innovation
- Adaptive thinking
- Security understanding
- Tech-Savvy
- Crisis Management
Languages
English
Arabic
Bengali
Hindi
Urdu
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Part TimeWork Location
On-SiteRemoteImportant To Me
Career advancementTeam Building / Company RetreatsFlexible work hoursTimeline
Usher Supervisor
THA STAFFING
12.2023 - 12.2023
Retail Supervisor
ENTERTAINMENT GEARS
11.2023 - 11.2023
Host
THA STAFFING
10.2023 - 10.2023
Drone Maintenance
New Rise Tech
10.2022 - 06.2023
Receptionist
Al Mamal Logistics
06.2022 - 01.2024
Bachelor of Science - Bachelor of IT
RMIT University
High School Diploma -
Bangladesh International School English Section
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