ABRAR MOHAMMED
Perth,WA
Summary
Motivated professional with a strong commitment to tackling new challenges. Known for a robust work ethic, adaptability, and exceptional interpersonal abilities. Demonstrated proficiency in independent work and rapid acquisition of new skills.
Overview
8
8
years of professional experience
Work History
IT Technician
Axiom Technologies
Perth, WA
10.2022 - Current
- Troubleshot system issues related to network connectivity, software installation and configuration, printing.
- Maintained user accounts in Active Directory and Exchange Server environments.
- Resolved hardware issues including replacing parts as necessary.
- Deployed operating systems.
- Participated in team meetings to discuss project status updates.
- Installed and configured hardware, software, systems, networks, printers, and scanners.
- Managed inventory of IT assets such as laptops, desktops, servers and peripherals.
Casual Team Member
Coles
Melbourne, Victoria
10.2018 - 07.2022
Associate Analyst
Global Logic Ltd.
11.2016 - 03.2018
- Managed Google Maps business name and address discrepancies for clients, ensuring accuracy and completeness.
- Reviewed online sources such as images, audio, video, and social media to address and resolve issues.
- Maintained historical databases and physical records, focusing on data integrity and accessibility.
- Tracked key metrics, developed spreadsheets, and constructed data models to support decision-making processes.
- Organized and validated research data, creating graphs and charts for presentations.
- Collaborated with developers and performance engineers to enhance support and identify performance bottlenecks.
Education
Master of Information Technology -
Charles Sturt University
Bachelor of Electronics & Communication Engineering -
Osmania University
Skills
- Continuous learning mindset
- Strong Communication Skills
- Software Troubleshooting Abilities
- Hardware installation competence
- Teamwork and Collaboration
- System Maintenance
- Network administration knowledge
- Peripheral Device Configuration
References
References available upon request.
Timeline
IT Technician
Axiom Technologies
10.2022 - Current
Casual Team Member
Coles
10.2018 - 07.2022
Associate Analyst
Global Logic Ltd.
11.2016 - 03.2018
Master of Information Technology -
Charles Sturt University
Bachelor of Electronics & Communication Engineering -
Osmania University
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