Summary
Overview
Work History
Education
Skills
Languages
Date on Birth
Timeline
Generic

Mohit Dawar

Melbourne

Summary

Dynamic Shift Manager with a proven track record at McDonald's Restaurant, excelling in customer service and cash handling. Demonstrated expertise in elevating team performance and sales revenue through effective training and leadership. Skilled in decision-making and fostering a positive work environment, consistently achieving and surpassing goals with patience and empathy. Flexible Attractions Attendant with proven customer service skills to meet demands of busy entertainment park. Accomplishes tasks with minimal direction. Friendly and willing to interact with guests of all ages to promote rides and attractions and create enjoyable experiences.

Overview

2
2
years of professional experience

Work History

Shift Manager

McDonald's Restaurant
01.2023 - Current
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Promoted a positive work environment through open communication and constructive feedback.
  • Contributed to increased sales revenue by motivating staff to achieve individual and team goals consistently.

Education

Certificate IV - Automotive Technology

Polytechnic Victoria
Melbourne VIC

Skills

    Cash Handling

    Decision-Making

    Customer service focus

    Employee Training

    Strong Work Ethic

    Quick Decision Making

    Patience and Empathy

Languages

English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional

Date on Birth

05/07/2003

Timeline

Shift Manager

McDonald's Restaurant
01.2023 - Current

Certificate IV - Automotive Technology

Polytechnic Victoria

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Mohit Dawar