Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Mohit Lamba

COCONUT GROVE,NT

Summary

IT expert with more than three years of HTML, Java, and SQL experience. experience in back-end programming and the Cloud Practitioner and Developer Associate certifications from Web Expert. possesses an information technology bachelor's degree.


Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder.

Overview

3
3
years of professional experience
3
3
years of post-secondary education
2
2
Certifications

Work History

Team Leader

Dominos
Palmerston, NT
01.2021 - 04.2022
  • Implemented new working processes to deliver multiple improvements.
  • Led team of 15 members while providing exceptional customer service.
  • Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
  • Confirmed confidential budget reports remained up-to-date for manager.
  • Worked with colleagues to create prototypes for designs and training materials.

Team Supervisor

Eat It
Parramatta, NSW
01.2020 - 11.2020
  • Developed, recommended and implemented measures to improve productivity, performance, quality and career path for staff members.
  • Interacted with cross-functional support groups to manage day-to-day operations and identified and resolved operational problems using defined processes, expertise and judgment.
  • Maintained understanding of overall business goals, tailoring new hires and continuing training towards reaching prescribed targets.
  • Defined key performance indicators for employees to define clear, attainable landmarks for performance measurement.

Customer Servicing

A.F.P.C.
Flemington, NSW
06.2019 - 12.2019
  • Learned new skills and applied to daily tasks to improve efficiency and productivity.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Worked flexible hours across night, weekend and holiday shifts.

Education

Bachelor of Science - Information Technology

Charles Darwin University
Casuarina
07.2019 - 07.2022

Skills

Client Service

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Certification

Certified cloud practitioner

Timeline

Team Leader

Dominos
01.2021 - 04.2022

Team Supervisor

Eat It
01.2020 - 11.2020

Bachelor of Science - Information Technology

Charles Darwin University
07.2019 - 07.2022

Customer Servicing

A.F.P.C.
06.2019 - 12.2019

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Mohit Lamba