Mohith K A
Lead Consultant
Perth
Summary
Experienced and enthusiastic Consultant with track record of success across wide range of industries. Possesses exceptional interpersonal, problem-solving and analytical skills to provide advice and expertise to client organizations improving business performance. Experienced in all aspects of operations, administration and procurement.
Overview
14
14
years of professional experience
4
4
Languages
Work History
Lead Consultant 1
Fragomen Immigration Services India Pvt Ltd
06.2024 - Current
- Program Governance: Work with cross-functional teams to establish and maintain governance frameworks that ensure compliance with industry standards and internal policies.
- Process Development: Design and implement efficient processes for program execution to enhance operational effectiveness and reduce redundancy across various departments.
- Control Implementation: Develop and monitor control mechanisms to mitigate risks, ensuring all teams adhere to compliance requirements and organizational best practices.
- Cross-Functional Leadership: Lead and support initiatives across multiple verticals, including Infrastructure, Contact Centre, Value Added Services, Contracts and Commercials, and the Academy, to drive cohesive strategies and optimize resource allocation.
- Stakeholder Engagement: Act as a liaison between teams and management to facilitate clear communication, gather feedback, and ensure alignment on project goals and objectives.
- Training and Development: Contribute to developing training programs for team members, ensuring they are equipped with the necessary skills and knowledge to meet organizational goals.
- Contract Management: Oversee contract negotiations and manage vendor relationships, ensuring compliance with legal and regulatory requirements while optimizing commercial terms.
- Negotiated contracts with vendors, achieving favorable terms while maintaining cost control objectives.
- Developed program schedules and monitored milestones, managing production flow to guide production orders to correct and timely completion.
- Streamlined internal processes for better resource allocation and improved operational efficiency.
- Assessed potential risks during project planning stages, developing contingency plans to mitigate negative impacts on deliverables.
- Prepared project lifecycle documentation and project management plans.
- Collaborated with cross-functional teams to ensure seamless execution of project milestones and deliverables.
- Prioritized projects and project tasks depending upon key milestones and deadline dates.
Business Immigration Analyst
Fragomen Immigration Services India Pvt Ltd
11.2021 - 01.2024
- Provided exceptional business support to a wide range of clients at Fragomen’s Singapore APAC office and Thailand office in an administrative capacity.
- Participated in the initial team visit to Fragomen Thailand office for transitional training and process improvement plans.
- Managed multiple drop boxes and addressed queries from assignees, case workers, and case managers.
- Handled special seasonal projects in addition to regular tasks.
- Provided support and training to new joiners and peers on immigration matters.
- Demonstrated hands-on expertise in accurately maintaining and updating case management records in “Fragomen Connect”, a portal managing all records.
Key Account Executive & Operations In-Charge
Pan Gulf Rent a Car
09.2015 - 04.2021
- Managed car rental operations for a fleet of 1400 vehicles, ensuring a minimum utilization of 85% of vehicles on rent.
- Monitored vehicle inventory and coordinated vehicle movement between two branches.
- Coordinated with maintenance department for optimal vehicle condition, scheduling repairs, and routine maintenance.
- Participated in budgeting, forecasting, and expense monitoring discussions to maximize profitability.
- Trained, supervised, and evaluated staff performance, providing guidance and disciplinary actions when necessary.
- Negotiated contracts and established partnerships with insurance companies, corporate clients, and travel agencies to drive business growth.
- Assisted Sales team in designing service level agreements to attract new clients and retain existing ones.
- Handled customer complaints and disputes, resolving issues to maintain positive customer relations and uphold the company’s reputation.
- Successfully implemented KAM (key account management) to retain key customers.
Operations & Sales Coordinator
Pan Gulf Rent a Car
06.2014 - 09.2015
- Joined the company as an Operations & Sales Coordinator, responsible for coordinating incoming service calls and meeting deadlines.
- Maintained accurate records of the vehicles in the fleet to ensure efficient tracking and management.
- Updated the Rental Agreement, Replacements, and service details in the ERP Software to ensure accurate and up-to-date information.
- Coordinated with the office manager to handle routine tasks such as purchasing vehicles and office requirements, ensuring smooth and efficient operations.
- Was part of the team for the implementation of the ERP system, contributing to the successful integration and utilization of the new software for improved operational efficiency.
Sales Consultant
International Printing & Stationery
11.2012 - 05.2014
- Engaging with prospective clients to foster new business relationships.
- Compiling and sending quotations to clients and subsequently following up on the same.
- Coordinating closely with the delivery team to uphold punctual delivery schedules.
- Supporting the sales manager and team in meeting their monthly targets.
- Establishing and maintaining connections with diverse stakeholders, including clients, colleagues, suppliers, and partner organizations.
- Monitoring competitors' activities, particularly in terms of pricing, credit conditions, and supplementary products.
Analyst
Sutherland Global Services
11.2011 - 09.2012
- Maintaining comprehensive records of insurance policies.
- Operating across various modules, encompassing submission, rating, and billing, utilizing insurance rating systems such as ImageRight and Quick Solver.
- Conducting risk analysis and conducting confidential credit report checks for customers.
- Providing email and call support to onshore clients at Argo Insurance in Oregon, USA.
- Calculating premiums based on specific coverages.
- Compiling workflow reports for the team and delivering them to the immediate manager.
Education
MBA - Human Resource & Marketing
Tamilnadu College of Engineering
01.2011
B Sc - Mathematics
SN College
01.2009
12th - undefined
M.A.S.M HS School
01.2006
10th - undefined
Bethany St John’s EHS School
01.2004
Skills
Energetic and enthusiastic with right attitude, flexibility, patience and maturity to manage any situations
Timeline
Lead Consultant 1
Fragomen Immigration Services India Pvt Ltd
06.2024 - Current
Business Immigration Analyst
Fragomen Immigration Services India Pvt Ltd
11.2021 - 01.2024
Key Account Executive & Operations In-Charge
Pan Gulf Rent a Car
09.2015 - 04.2021
Operations & Sales Coordinator
Pan Gulf Rent a Car
06.2014 - 09.2015
Sales Consultant
International Printing & Stationery
11.2012 - 05.2014
Analyst
Sutherland Global Services
11.2011 - 09.2012
B Sc - Mathematics
SN College
12th - undefined
M.A.S.M HS School
10th - undefined
Bethany St John’s EHS School
MBA - Human Resource & Marketing
Tamilnadu College of Engineering
Languages
English
Upper intermediate (B2)
Abstract
- Ability to effectively interact with members at all levels of the organization.
- Flexible to different kinds of work environment.
Disclaimer
I hereby declare that the information furnished above is true to the best of my knowledge. Date: MOHITH K A
Abstract
- Ability to effectively interact with members at all levels of the organization.
- Flexible to different kinds of work environment.
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