MOHMMAD PEERZADA

Proprietor

HARVEY NORMAN

WEST GOSFORD, NSW

08.2017 - 06.2025

Implemented campaigns and promotions to help with developing goods and services.
Reviewed sales reports and adjusted sales activities or expenses to better meet budgets.
Provided exceptional customer service by responding promptly to inquiries and complaints.
Delegated work to staff, setting priorities and goals.
Performed regular maintenance of facility grounds and equipment in order to maintain a safe work environment.
Mitigated business risks by working closely with staff members and assessing performance.
Trained, coached and mentored employees to facilitate safety and consistent quality of work.
Created marketing campaigns using social media platforms such as Facebook or Twitter.
Established and maintained relationships with suppliers, clients, and other business partners.
Implemented customer service protocols to enhance satisfaction and loyalty.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Developed promotional materials to advertise products or services.
Created effective business plans to focus strategic decisions on long-term objectives.
Monitored financial objectives and prepared budgets according to projections.
Managed daily operations, including inventory control, vendor negotiations, and product pricing.
Monitored progress by establishing plans, budgets and measuring results.
Analyzed sales data and adjusted strategies to maximize revenue.
Implemented successful business strategies to increase revenue and target new markets.
Streamlined operational processes to increase efficiency and reduce costs.
Managed inventory levels to ensure adequate stock while controlling costs associated with ordering more than necessary.
Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
Prepared staff work schedules and assigned team members to specific duties.
Conducted market research to identify trends, opportunities, and competitive threats.
Negotiated contracts with vendors for supplies, equipment, and other resources needed for daily operations.
Analyzed operating costs, expenses, revenue and other financial data to ensure successful operation of the business.
Ensured compliance with all applicable laws including labor laws and safety regulations.
Forecasted customer demand to set prices or credit terms for goods or services.
Maintained accurate and complete records of all business transactions and interactions.
Formed and sustained strategic relationships with clients.
Developed and implemented business strategies to increase sales and profits.
Established and maintained number of lucrative partnerships with vendors and suppliers, enabling optimal product pricing.
Established relationships with vendors to ensure timely delivery of merchandise at competitive prices.
Ensured compliance with local, state, and federal regulations affecting business operations.
Invested in technology and systems to support business growth and improve operational capabilities.
Managed crisis situations, resolving issues promptly to minimize impact on business.
Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
Advised staff on policies and procedures related to customer service standards.
Coached and encouraged staff to achieve aggressive business goals.
Set pricing structures according to market analytics and emerging trends.
Recruited qualified personnel through job postings, interviews, background checks.
Led marketing efforts to enhance brand visibility and customer engagement through various channels.
Recruited, trained, and supervised staff, fostering a productive and positive work environment.
Implemented cost-saving measures throughout the organization in order to reduce overhead expenses.
Researched potential competitors' pricing structure in order to adjust prices accordingly.
Met with service vendors or product suppliers to facilitate delivery.
Maintained records of employee attendance, payroll information, time off requests.
Planned and executed promotional events to generate interest and increase sales.
Identified new markets for products and services to expand customer base.
Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
Scheduled staff shifts according to demand patterns in order to maximize efficiency and productivity.
Kept building areas organized and functional to promote business productivity and deliver professional appeal to customers.
Monitored budgeting activities such as tracking spending against budget allocations.
Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Researched similar businesses to determine competitive advantages.
Photographed products for sale and posted pictures online to increase visibility and showcase current product availability.
Prepared financial statements, budgets, and forecasts for business operations.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Recognized by management for providing exceptional customer service.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Designed detailed business plans to outline finances, goals and operations of company.
Identified and pursued growth opportunities, including new markets and product lines.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Conducted performance reviews with employees in order to identify areas of improvement as well as recognize outstanding achievements.

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