Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
References
Timeline
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Mohsan Al Qahwaji

Melbourne,VIC

Summary

Experienced Consultant skilled in client oversight, issue resolution, and presentation. Proven ability to manage multiple tasks and projects simultaneously. Possesses strong business knowledge within the field. Seeks high-impact role to leverage skills.

Overview

1
1
year of professional experience

Work History

Telephone Debt Collection Consultant

Commercial Credit Services
03.2024 - Current
  • Identified needs of customers promptly and efficiently.
  • Set specific goals for projects to measure progress and evaluate end results.
  • Developed strategies for collecting overdue payments while preserving customer relationships.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

Sales Executive - Lead Generation

Click One Media
06.2023 - 01.2024
  • Developed and implemented sales strategies to meet customer needs and increase revenue.
  • Prospected potential customers by cold calling businesses and individuals to introduce products and services.
  • Utilized sales techniques to persuade customers to purchase product or service packages.

Education

Associate Degree of Business -

Chisholm Institute

Skills

  • Team Management
  • Attention to Detail
  • Calm Under Pressure
  • Persuasion strategies
  • Issue investigation
  • Continuous Improvement

Accomplishments

  • Best Collector - (July) $104.331.97 in resolved accounts for the total month
  • Best Collector (August) $55,123.01 in resolved accounts for the total month
  • Set new KPI's of 4.35% - Credit cards average per shift & 5.35% smoothpays per shift

Languages

English
Native/ Bilingual
Arabic
Professional

References

References available upon request.

Timeline

Telephone Debt Collection Consultant

Commercial Credit Services
03.2024 - Current

Sales Executive - Lead Generation

Click One Media
06.2023 - 01.2024

Associate Degree of Business -

Chisholm Institute

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Mohsan Al Qahwaji