Summary
Overview
Work History
Education
Skills
Timeline

Mohsin Ali

Perth,WA

Summary

Results-oriented professional with experience in retail management, customer service and inventory control. Demonstrated ability to lead teams, maximize customer satisfaction and increase store profits. Adept at problem-solving and developing successful strategies to exceed goals.

Overview

9
9
years of professional experience

Work History

Store Supervisor

Burk Fuel
02.2022 - 12.2023
  • Supervised daily operations by directing customer service, inventory and sales operations.
  • Maintained high standards of store appearance by enforcing cleanliness guidelines, organizing merchandise displays, and scheduling routine maintenance tasks.
  • Supervised daily store activities to ensure smooth operations, proper staffing levels, and adequate inventory control.
  • Handled escalated customer complaints professionally, offering appropriate resolutions to ensure satisfaction and maintain positive brand reputation.

Chef Assistant

Hammer And Tong
10.2018 - 08.2021
  • Floated throughout kitchen to assist in meal preparation and plating, effectively anticipating chef and waiting staff's needs.
  • Unloaded delivery trucks, verified contents against invoice and properly stored food items.
  • Used variety of kitchen tools and appliances to prepare ingredients and meals.
  • Maintained cleanliness and order of kitchen prep areas and appliances as well as convenient organization of ingredients.
  • Managed food preparation activities, such as cutting ingredients to size and preparing sauces and garnishes.

Restaurant Manager

Ziyka Restaurant
02.2015 - 08.2018
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Carefully interviewed, selected, trained and supervised staff.
  • Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Prepared for and executed new menu implementations.
  • Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.

Education

Certificate - Management of Alchol

Australia Hotel Association, Perth, WA
11.2022

Bachelor of Accounting - Accounting And Business Management

CIC Higher Education, Melbourne, VIC
07.2022

Skills

  • Full Service Restaurant Background
  • Quantity Checking
  • Inventory Management
  • Customer Service
  • Staff Supervision
  • Proper Storage Procedures
  • Chef Assistance
  • Production Line Management

Timeline

Store Supervisor - Burk Fuel
02.2022 - 12.2023
Chef Assistant - Hammer And Tong
10.2018 - 08.2021
Restaurant Manager - Ziyka Restaurant
02.2015 - 08.2018
Australia Hotel Association - Certificate, Management of Alchol
CIC Higher Education - Bachelor of Accounting, Accounting And Business Management

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Mohsin Ali