Mohsin Jamal Siddiqui
East Perth,Australia
Summary
Detail-oriented and motivated individual seeking an entry-level Help Desk Technician position to leverage strong problem-solving skills, technical aptitude, and dedication to provide exceptional user support. Eager to contribute to a dynamic team and gain practical experience in a professional IT environment.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Server Administrator
The Smart School
2020.10 - 2022.03
- Established, Installed, Configured & Manage windows server & end-user computers, Maintain lab devices and peripherals, Designed and implemented a basic network setup for a small lab environment, Installed and configured a Windows operating system and essential software applications, Troubleshot connectivity issues and successfully established zoom classroom and network communication, Assist staff with basic IT troubleshooting, including Mobile devices, printer setup and software installations, Provided friendly and clear guidance to users, to enhance their technical understanding.
Education
Advanced Diploma of Leadership & Management -
ALTEC College Hobart Australia
05.2019
Certificate III, IV & Diploma of IT & Networking -
Polytechnic West TAFE, Thornlie, Australia
01.2015
Certificate IV & Diploma of Business -
Business Institute Of Technology, Australia
01.2014
BS Electronics Engineering -
Sir Syed University of Engineering, Pakistan
01.2012
Skills
- Technical troubleshooting
- Customer Service
- Hardware and Software Basics
- Networking Concepts
- Problem Solving
- Communication Skills
- Active Listening
Projects
- Design Physical Network Infrastructure, 11/2015, 12/2015
- Implement security at multiple layers within the entire network, Server level security implemented in various level of authentication and authorization protocols Both the physical security of equipment and virtual security of communication between devices was considered in final design of Network
Certification
,
- Full Stack Web Developer, eHunar - 02/2023, 08/2023
HTML, CSS, JavaScript, Bootstrap, JQuery, PHP,MYSQL &Laravel
References
- Available on Request
Timeline
Server Administrator
The Smart School
2020.10 - 2022.03
Advanced Diploma of Leadership & Management -
ALTEC College Hobart Australia
Certificate III, IV & Diploma of IT & Networking -
Polytechnic West TAFE, Thornlie, Australia
Certificate IV & Diploma of Business -
Business Institute Of Technology, Australia
BS Electronics Engineering -
Sir Syed University of Engineering, Pakistan
,
- Full Stack Web Developer, eHunar - 02/2023, 08/2023
HTML, CSS, JavaScript, Bootstrap, JQuery, PHP,MYSQL &Laravel
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