Summary
Overview
Work History
Education
Skills
Certifications
ERP & Technical Skills
Timeline
Hi, I’m

Mohsin Shaikh

Adelaide,SA

Summary

Procurement and Supply Chain professional with 15+ years of experience and a proven track record in driving cost savings and optimizing procurement processes across diverse industries, including pharmaceuticals, chemicals, and information technology. Expertise in end-to-end procurement, encompassing strategic sourcing, contract negotiation, supplier management, and process optimization. Demonstrated ability to build strong cross-functional partnerships and drive operational excellence.

Overview

19
years of professional experience

Work History

Genpact

Manager
06.2019 - 06.2024

Job overview

Client Engagements: Astellas Pharma

Region support: US & EMEA

Sourcing Manager

  • Assisted in the development and execution of comprehensive category strategies
  • Implemented strategic sourcing initiatives to reduce procurement costs and improve overall supply chain performance.
  • Developed comprehensive RFPs, ensuring effective comparison of supplier proposals for optimal decision making.
  • Negotiated favorable contract terms, achieving cost savings for the company while fostering long-term partnerships.
  • Maintained effective and lasting vendor relationships through dynamic communication, collaboration, and intelligent questioning skills.
  • Developed strong working relationships with internal stakeholders, facilitating smooth collaboration between departments and fostering a culture of teamwork within the organization.
  • Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
  • Pre-screened resumes prior to sending to corporate hiring managers for consideration.
  • Developed and implemented onboarding and orientation programs for new employees.
  • Mentored junior team members on best practices in sourcing methods, fostering a culture of continuous learning and professional development within the department.

Contract Support

  • Drafted, reviewed and revised contracts for accuracy and completeness.
  • Expedited resolution of contractual disputes by serving as a liaison between parties and facilitating open communication channels.
  • Successfully managed high volumes of contracts simultaneously while meeting tight deadlines and ensuring accuracy.
  • Collaborated with legal team to mitigate risks, ensuring all contracts were legally sound and enforceable.
  • Coordinated regular contract reviews to identify areas for improvement or renegotiation opportunities.
  • Developed strong relationships with clients and vendors, fostering mutually beneficial partnerships.
  • Monitored incoming contracts and service agreements for correct pricing and information.
  • Created reports, presentations and other materials for executive staff.
  • Enhanced client relationships by providing exceptional support during the contract negotiation process.
  • Streamlined contract processes by implementing efficient tracking and organization systems.

Genpact

Assistant Manager
11.2012 - 09.2018

Job overview

    Client Engagement: Novartis

    Region support: USA

  • Strategic Sourcing (Junior Category Manager)

    • Spearheaded a strategic initiative to optimize low-value contracts, resulting in 10% annual cost savings through renegotiation and consolidation.
    • Successfully negotiated contracts, achieving an average of 7% cost reduction through strategic pricing models (Fixed Fee, Time and Material, Role-based Rate Cards). Implemented a win-win negotiation approach, resulting in long-term partnerships and improved supplier performance.
    • Led the development and implementation of a comprehensive contract lifecycle management (CLM) process, encompassing contract drafting, negotiation, execution, and management. Successfully reduced contract cycle time by through process standardization.
    • Conducted in-depth spend analysis across multiple categories, identifying potential savings through supplier rationalization and contract optimization.
    • Developed a data-driven sourcing strategy, resulting in reduction in procurement costs. Implemented a supplier benchmarking framework to identify cost-saving opportunities and improve supplier performance.
    • Built strong, collaborative relationships with key stakeholders to align procurement strategies with business objectives. Proactively managed expectations and ensured timely delivery of projects, resulting in stakeholder satisfaction.

Tata Consultancy Services

Sourcing Consultant
08.2011 - 10.2012

Job overview

Client Engagement: Microsoft

Region support: Australia

Sourcing Consultant

  • Led and executed end-to-end sourcing processes, including RFI, RFP, RFQ, and RA development, for [number] projects achieving cost reduction.
  • Negotiated competitive contracts with suppliers, resulting in cost reduction. Built strong supplier relationships to ensure timely delivery and quality performance.
  • Conducted in-depth analysis of sourcing data to identify cost-saving opportunities and inform strategic sourcing decisions. Developed comprehensive sourcing reports and presentations for stakeholders.
  • Developed strong working relationships with internal stakeholders, facilitating smooth collaboration between departments and fostering a culture of teamwork within the organization.

Dupont

Procurement Specialist
11.2008 - 12.2010

Job overview

Region Support: USA

  • Efficiently processed and issued purchase orders per month, ensuring timely delivery of goods and services. Resolved [number] purchase order discrepancies, minimizing disruptions to operations.
  • Managed a supplier base of vendors, negotiating favorable terms and conditions. Resolved supplier-related issues, improving overall supplier performance.
  • Prepared and managed contracts and amendments, ensuring compliance with company policies and legal requirements.

DELL

Sr. Customer Service Representative
06.2007 - 11.2008

Job overview

Region Support: USA


  • Resolved customer service issues using company processes and policies and provided updates to customers.
  • Provided backup support during peak periods or staff shortages to ensure seamless service delivery to clients at all times.
  • Enhanced customer satisfaction by promptly addressing and resolving complex inquiries and complaints.
  • Utilized CRM tools effectively for efficient tracking and reporting of customer interactions and outcomes.


HCL Technologies LTD

Customer Service Representative
10.2005 - 05.2007

Job overview

Client Engagement: Office Depot

Region Support: USA


  • Provided exceptional customer service through inbound calls and email support, resolving [number] customer inquiries and complaints.
  • Successfully mediated disputes between customers, vendors, and carriers, resulting in timely resolution of CRF requests. Actively participated in process improvement initiatives to enhance operational efficiency.

Education

Osmania University
Hyderabad, India

Bachelor of Commerce
01.2005

Skills

    • Strategic Sourcing & Cost Reduction
    • Contract Management & Administration
    • Vendor Management & Performance Optimization
    • Data Analysis
    • Negotiation
      • Time Management
      • Verbal and written communication
      • Complex Problem-Solving
      • Attention to detail

Certifications

Green Belt Train & Tested  Certified

Certification in Supply chain management 


ERP & Technical Skills

Technical Skills

  • Proficient in MS office
  • Advanced Excel


Experience in ERP

  • Ariba
  • SAP


Timeline

Manager

Genpact
06.2019 - 06.2024

Assistant Manager

Genpact
11.2012 - 09.2018

Sourcing Consultant

Tata Consultancy Services
08.2011 - 10.2012

Procurement Specialist

Dupont
11.2008 - 12.2010

Sr. Customer Service Representative

DELL
06.2007 - 11.2008

Customer Service Representative

HCL Technologies LTD
10.2005 - 05.2007

Osmania University

Bachelor of Commerce
Mohsin Shaikh