Moilin Modingin
Perth,Australia
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
30
30
years of professional experience
Work History
Sample Preparation
AlS Geochemistry
Wangara, W.A
09.2021 - Current
- Assisted with sample preparation, including weighing, dilution, extraction.
- Performed sample preparation for analysis, including extraction, dilution, and filtration.
- Calibrated and maintained laboratory equipment used in sample preparation activities.
- Followed safety guidelines while handling hazardous materials during sample preparation tasks.
- Maintained accurate records of test results, instrument calibrations, sample preparation procedures.
- Documented processes related to sample preparation, testing, and reporting of results.
- Maintained accurate records of sample collection, preparation, and storage methods.
Farm Hand
M & G Monte & Son
Yanchep Road, W.A
07.2018 - 09.2021
- Inspected plants regularly for signs of disease or damage from insects or animals.
- Loaded harvested produce onto trucks for delivery to customers.
- Weeded, thinned and pruned crops to verify proper sunlight and growth.
- Made seedbeds and compost mixes for propagation of fruit trees and vegetables.
Farm Hand
Fruitico Farm Pty Ltd
Perth, W.A
03.2017 - 07.2018
- Harvested ripe fruits from.
- Inspected fruit for defects, such as bruises or rot.
- Sorted and graded produce according to size, shape, color, ripeness, and quality standards.
- Culled damaged or over-ripe fruits from the harvest.
- Loaded harvested fruit into crates or baskets for transport.
- Recorded quantity of picked fruit in daily log book.
- Cleaned tools used during harvesting process.
- Adhered to all health codes while handling food products.
- Provided assistance to other pickers when necessary.
- Communicated effectively with supervisors regarding any issues or concerns.
- Checked fruit for signs of disease or insects, reporting details to supervisor.
Customer Care Representative
Celcom Malaysia Berhad
Kota KInabalu, Sabah
02.1994 - 12.2016
- Answered customer inquiries over the phone and via email.
- Provided accurate, valid, and complete information to customers.
- Resolved customer complaints promptly and professionally.
- Built sustainable relationships of trust through open communication with customers.
- Maintained a detailed record of all customer interactions, transactions, comments, and complaints.
- Followed up on customer inquiries not immediately resolved by providing timely updates on the status of their requests.
- Gathered customer feedback to suggest improvements for products and services.
- Ensured compliance with company policies regarding privacy laws and data protection regulations.
- Created monthly reports summarizing customer service activities including number of calls handled, resolution rate.
- Performed administrative duties such as filing paperwork, maintaining records, updating databases.
- Adhered strictly to confidentiality guidelines when dealing with sensitive customer information.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Adjusted bills and refunded money to resolve customers' service or billing complaints.
- Referred unresolved customer grievances to designated departments for further investigation.
Education
High School Diploma -
SMK TUN FUAD STEPHEN
Tamparuli12-1992
Laboratory Skills
AUSTRALIAN LABORATORY SERVICES PTY.LTD
ALS On SiteSkills
- Data Entry
- Active Listening
- Multi-Task Management
- Team Development
- Adaptive team player
- Work well under pressure
- Able to work with less supervison
- Enthusiastic and hardworking
Languages
English
Limited
Malay
Professional
Timeline
Sample Preparation
AlS Geochemistry
09.2021 - Current
Farm Hand
M & G Monte & Son
07.2018 - 09.2021
Farm Hand
Fruitico Farm Pty Ltd
03.2017 - 07.2018
Customer Care Representative
Celcom Malaysia Berhad
02.1994 - 12.2016
High School Diploma -
SMK TUN FUAD STEPHEN
Laboratory Skills
AUSTRALIAN LABORATORY SERVICES PTY.LTD
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