Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Applications
References
Hobbies and Interests
Timeline
OperationsManager
Moina Wallace

Moina Wallace

Newtown,VIC

Summary

Driven and resourceful administrative strategist with a passion for service, compliance, and process improvement looking for an executive position where operational initiatives and enthusiasm underpin core values.

Overview

41
41
years of professional experience

Work History

Executive Assistant

AMANA LIVING INC
03.2023 - 08.2024
  • Manage the day to day operational and administrative activities of Executive including diary and file management, coordinating meetings, aligning attendees, planning of functions and events, organising travel and bookings, processing expenses, executive administration and updating all internal systems.

Application Support Specialist

SPECIALIST FINANCE GROUP
03.2021 - 03.2023
  • Creating new organisations and user accounts on the Salestrekker platform plus arranged for third party product integrations
  • Logged and managed tier two support requests via telephone and email
  • Troubleshooting and resolving technical issues and managing workflows.

Administration Manager

PERSOLKELLY AUSTRALIA
10.2020 - 02.2021
  • Support the Managing Director's time by reading, researching, and routing correspondence; drafting letters and documents; collecting and analysing information; initiating telecommunications
  • Plus, planning and scheduling meetings, conferences, teleconferences, and travel.

Executive Assistant to Director

LOAN MARKET / WEALTH MARKET
12.2018 - 12.2020
  • Manage the day to day operational and administrative activities of the Director including diary and file management, coordinating meetings, aligning attendees, planning of functions and events, organising travel and bookings, processing expenses, executive administration and updating all internal systems.

Marketing Coordinator

ERM POWER
01.2017 - 01.2018
  • SAP financials: data entry, purchase orders, goods receipts, and financial reporting
  • Campaigns: briefing agencies, updating collateral, GDN, SEM and SEO reporting/monitoring
  • Website: page creation and updates
  • Event management from event location booking, menu selections, creation of invitations and RSVP lists.

Account Manager

I.T. / WORKFORCE MANAGEMENT
01.2010 - 01.2017

Application Support Specialist Legal Division

LEXISNEXIS
01.2005 - 01.2009

Executive Assistant / Practice Manager

LAW FIRMS / BARRISTERS CHAMBERS
01.1984 - 01.2005

Education

Certificate IV Finance & Mortgage Broking -

FARSTA
01.2019

Statement of Attainment RG146 -

Kaplan
01.2016

Certificate IV Training & Assessment -

Chris Morton Powerful Seminars
01.2010

Certificate IV Project Management -

TAFE
01.2006

Skills

  • Customer centric
  • Compliance driven
  • Process improvement specialist
  • Ideas generator
  • Self-motivated and autonomous
  • Tech savvy and time conscientious
  • Relationship builder
  • Emotionally intelligent
  • Enthusiastic
  • Mature and approachable
  • Collaborative team member
  • Business Writing
  • Technical Support
  • Videoconference preparation
  • Task Delegation
  • Presentation Development
  • Phone Etiquette
  • Business Administration
  • Project Management
  • Document Preparation
  • Excel spreadsheets
  • Proofreading
  • Advanced MS Office Suite
  • Professional and mature
  • Travel Coordination
  • Meeting planning
  • Travel Arrangements
  • Meticulous attention to detail

Accomplishments

  • Planned corporate meetings, lunches and special events for groups of 20+ employees.
  • Supervised team of one staff member.
  • Resolved product issue through consumer testing.

Applications

  • Advanced MS Office Suite
  • Salestrekker (SFGconnect), MS Dynamix, Saleslogix, Mercury, ApplyOnline, Salesforce, Mystro
  • SharePoint, WordPress, Squarespace, Wix
  • Marketo, Hubspot, EventBrite, Loopmail
  • SAP, Locus, Xero, Payline
  • Concur Expense, ExpenseMe Pro
  • Aconex, Trello, Everhour

References

  • Rita Sheridan, Chief Property & Retirement Living Officer, Amana Living Inc, 0400 000 000
  • Suzy Shepherd, Director, Loan Market / Wealth Market, 0411 528 440
  • Tara Moffatt, Markets Manager, ERM Power, 0431 912 900

Hobbies and Interests

  • Motor cycling and E-cycling
  • Yoga, travelling, camping, and cruise voyaging
  • Beach activities

Timeline

Executive Assistant

AMANA LIVING INC
03.2023 - 08.2024

Application Support Specialist

SPECIALIST FINANCE GROUP
03.2021 - 03.2023

Administration Manager

PERSOLKELLY AUSTRALIA
10.2020 - 02.2021

Executive Assistant to Director

LOAN MARKET / WEALTH MARKET
12.2018 - 12.2020

Marketing Coordinator

ERM POWER
01.2017 - 01.2018

Account Manager

I.T. / WORKFORCE MANAGEMENT
01.2010 - 01.2017

Application Support Specialist Legal Division

LEXISNEXIS
01.2005 - 01.2009

Executive Assistant / Practice Manager

LAW FIRMS / BARRISTERS CHAMBERS
01.1984 - 01.2005

Certificate IV Finance & Mortgage Broking -

FARSTA

Statement of Attainment RG146 -

Kaplan

Certificate IV Training & Assessment -

Chris Morton Powerful Seminars

Certificate IV Project Management -

TAFE
Moina Wallace