Summary
Overview
Work History
Education
Skills
Timeline
Generic

Moira Raistrick

Latrobe,TAS

Summary

Proven Manager at Pommy Pauls Supermarket, adept in team leadership and complex problem-solving. Enhanced customer satisfaction and streamlined POS operations, demonstrating exceptional verbal communication and professionalism. Achieved significant improvements in staff efficiency and customer relations, embodying a blend of hard and soft skills crucial for dynamic retail environments.

Overview

12
12
years of professional experience

Work History

Manager

Pommy Pauls Supermarket
09.2021 - Current
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Completed point of sale opening and closing procedures.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Interacted well with customers to build connections and nurture relationships.

Senior Retail Assistant

Pommy Pauls Supermarket
03.2017 - 09.2021
  • Mentored new employees, ensuring a smooth onboarding process and fostering a positive work environment.
  • Enhanced customer satisfaction by providing exceptional service and personalized assistance.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Assisted customers with prompt and polite support in-person and via telephone.

Junior Sales Assistant

Railway Supermarket
08.2012 - 02.2017
  • Maintained orderly checkout area by organizing registers and cleaning workspaces regularly.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Used POS system to enter orders, process payments and issue receipts.
  • Stocked, tagged and displayed merchandise as required.
  • Greeted customers entering store and responded promptly to customer needs.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.

Education

High School Diploma -

Ulverstone High School
Ulverstone, TAS
12-2014

Skills

  • Team Leadership
  • Time Management
  • Verbal and written communication
  • Complex Problem-Solving
  • Computer Skills
  • Customer Service
  • Cash Handling
  • Customer Relations
  • Professionalism and Courtesy
  • POS system operations

Timeline

Manager

Pommy Pauls Supermarket
09.2021 - Current

Senior Retail Assistant

Pommy Pauls Supermarket
03.2017 - 09.2021

Junior Sales Assistant

Railway Supermarket
08.2012 - 02.2017

High School Diploma -

Ulverstone High School

Similar Profiles

CREATE PROFILE
Moira Raistrick