Summary
Overview
Work History
Education
Skills
Timeline
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Mollie Jones

Evesham,Worcestershire

Summary

Diligent waitress with solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, ensuring seamless dining experience.


Overview

7
7
years of professional experience

Work History

Health Care Assistant

Nurseplus
03.2022 - Current
  • Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
  • Lifted patients using appropriate equipment in accordance with moving and handling policy.
  • Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
  • Improved patient satisfaction with compassionate care and attentive listening to concerns and needs.
  • Enhanced patient comfort by providing personal care services such as bathing, grooming, and toileting assistance.

Waitress

Bredon Hill Country
05.2024 - 07.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Waitress

Charlie's Burgers
05.2021 - 09.2021
  • Used cash registers and credit card machines to cash out customers.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Waitress

The Star Inn
05.2018 - 08.2021
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm when dealing with difficult customers or during busy shifts.

Education

Bachelor of Science - Psychology And Criminolgy

Nottingham Trent University
Nottingham
07-2024

Skills

  • Meal preparation
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Strong work ethic
  • Safe food handling
  • Team collaboration
  • Customer service

Timeline

Waitress

Bredon Hill Country
05.2024 - 07.2024

Health Care Assistant

Nurseplus
03.2022 - Current

Waitress

Charlie's Burgers
05.2021 - 09.2021

Waitress

The Star Inn
05.2018 - 08.2021

Bachelor of Science - Psychology And Criminolgy

Nottingham Trent University

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Mollie Jones