Mollie McEvoy
Sydney,NSW
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Store Manager
Oscar Wylee
06.2023 - Current
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted with hiring, training and mentoring new staff members.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Approved regular payroll submissions for employees.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Assistant Store Manager
Bailey Nelson
01.2023 - 06.2023
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Analyzed customer feedback and implemented strategies to improve customer experience.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Store Supervisor
Victoria Secret
01.2022 - 01.2023
- Supervised associates by providing direction and instruction for stocking shelves, rotating stock, and receiving deliveries.
- Supervised daily operations by directing customer service, inventory and sales operations.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Answered questions about store policies and addressed customer concerns.
- Implemented loss prevention by preventing losses due to theft or other types of shrinkage.
- Submitted reports to senior management to aid in business decision-making and planning.
Sales Associate
Glue Store
02.2021 - 12.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanour and professionally managed issues in busy, high-stress situations.
Sales Associate
Universal Store
01.2018 - 02.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Park Supervisor
Revolution Sports Park
03.2015 - 01.2018
- Trained over new employees on equipment, closely monitoring use for safety and adherence to company protocols.
- Enhanced customer service based on feedback from guests.
- Prepared for special groups and VIP customers by implementing personalized plans with staff.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance.
Education
Certificate IV - Interior Design
The Design School Co
Sydney, NSW11.2022
Entry To Undergraduate Degree - New Step
University of Newcastle
Newcastle, NSW12.2020
High School Diploma -
Cooks Hill Campus
Newcastle, NSW12.2018
Skills
- Competitor Monitoring
- Team Development
- Personnel Development
- POS Systems
- Operations Management
- Strategic Thinker
- Flexible Schedule
- Problem-Solving
- Team Leadership and Coaching
- Goals and Performance
- Outstanding Communication Skills
- Systems and Software Expertise
Timeline
Store Manager
Oscar Wylee
06.2023 - Current
Assistant Store Manager
Bailey Nelson
01.2023 - 06.2023
Store Supervisor
Victoria Secret
01.2022 - 01.2023
Sales Associate
Glue Store
02.2021 - 12.2021
Sales Associate
Universal Store
01.2018 - 02.2021
Park Supervisor
Revolution Sports Park
03.2015 - 01.2018
Certificate IV - Interior Design
The Design School Co
Entry To Undergraduate Degree - New Step
University of Newcastle
High School Diploma -
Cooks Hill Campus
Similar Profiles
Ramneeka VirdeeRamneeka Virdee
Optical Dispenser at Oscar WyleeOptical Dispenser at Oscar Wylee
CHRISTINE FERNANDOCHRISTINE FERNANDO
ACCOUNTS PAYABLE OFFICER at Oscar Wylee Pty LtdACCOUNTS PAYABLE OFFICER at Oscar Wylee Pty Ltd
Vanessa KaticVanessa Katic
Retail Business Owner at Oscar WyleeRetail Business Owner at Oscar Wylee
Shirley MerchanShirley Merchan
Store Manager at Oscar WyleeStore Manager at Oscar Wylee
Wesley WangWesley Wang
Student Dentist on Placement at Stafford Dental ClinicStudent Dentist on Placement at Stafford Dental Clinic