Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Extra Curricular
Timeline
Generic

Mollie Parer

Brisbane,Queensland

Summary

Dynamic team leader and problem solver with a proven track record at Pallet Cafe and BeeLoved, enhancing customer satisfaction and fostering loyalty through exceptional service and beverage expertise. Skilled in beverage preparation, creative marketing, and team collaboration, I significantly contributed to a positive, results-driven environment. Leveraged interpersonal skills and reliability to cultivate a loyal customer base and drive sales.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Barista

Pallet Cafe
03.2022 - Current

As a barista, I provided exceptional customer service and crafted quality beverages, fostering a loyal customer base


  • Maintained a clean and organized workspace, ensuring optimal productivity and safety during busy periods to enhance the overall café experience.
  • Created a welcoming atmosphere by greeting customers warmly, addressing their needs promptly, and fostering a positive environment that encouraged repeat visits.
  • Trained and collaborated with team members to share coffee knowledge and promote effective communication, contributing to a strong team dynamic.
  • managing social media content to engage the community
  • Handled customer complaints with professionalism, implementing a feedback system for continuous improvement and fostering a loyal customer base by remembering their preferences.

Recreational Honey Enterprise

BeeLoved
02.2022 - Current

In my honey business, I processed and sold honey locally, while developing a website to enhance customer engagement.


  • Honey Production and Processing: Managed the production and processing of high-quality honey, ensuring adherence to safety and quality standards.
  • Product Marketing: Designed and implemented marketing strategies to increase brand awareness and drive sales within the local community.
  • Quality Control: Conducted regular quality assessments of honey products to maintain consistency and uphold high standards of excellence.
  • Financial Management: Handled basic financial operations, including tracking sales, managing expenses, and ensuring profitability.
  • Team Collaboration: Collaborated with local businesses and community members to share resources, knowledge, and best practices, increasing sales.
  • Developed a Website: Designed and launched a user-friendly website to promote products and facilitate online orders, enhancing customer engagement and accessibility.

Tutor

Younger Students
01.2023 - Current

Tutoring children aged from 12-15yrs developing their math’s, spelling and vocabulary skills

  • Provided homework assistance using specific curriculum and materials demonstrating leadership.
  • Supported students with helpful study habits and exam strategies.
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses demonstrating confident communication skills
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.

Babysitting

Community Members
01.2021 - Current
  • Built trust with both parents and children by consistently demonstrating professionalism, punctuality, and dependability throughout each babysitting assignment.
  • Adapted to various family dynamics and preferences which helped develop strong bonds with families

Education

High School Diploma -

All Hallows' School - Brisbane
Fortitude Valley, QLD
11.2024

Skills

  • Friendly and outgoing
  • Team Player
  • Cash Handling
  • Opening and closing duties
  • Active listener
  • Exceptional customer service
  • Team Leadership
  • Adaptive and creative

Accomplishments

  • Redesigned Coffee Menu: Enhanced the coffee menu for better readability and customer engagement.
  • Daily Customer Service: Prepared and served handcrafted coffee drinks to over 50 customers each day.
  • Promotion: Earned a promotion to Level 2 Attendant within five months.

Certification

  • Barista Certification: This certification covers coffee brewing techniques, espresso preparation, and milk frothing.
  • Food Safety Certification: This certification ensures understanding in safe food handling practices
  • Customer Service Training: enhanced my ability to take orders and interact with customers effectively.
  • Allergy Awareness Certification

Languages

English
Native or Bilingual

Extra Curricular

  • Participant for School Water-polo, 2018 to 2024
  • Participant for School Hockey top team, 2019 to 2024
  • Participant in School Percussion Programme, 2019 to 2024
  • Debater for 12.2 school debate team, 2019 to 2024
  • Over 50 hours volunteering with the School

Timeline

Tutor

Younger Students
01.2023 - Current

Barista

Pallet Cafe
03.2022 - Current

Recreational Honey Enterprise

BeeLoved
02.2022 - Current

Babysitting

Community Members
01.2021 - Current
  • Barista Certification: This certification covers coffee brewing techniques, espresso preparation, and milk frothing.
  • Food Safety Certification: This certification ensures understanding in safe food handling practices
  • Customer Service Training: enhanced my ability to take orders and interact with customers effectively.
  • Allergy Awareness Certification

High School Diploma -

All Hallows' School - Brisbane
Mollie Parer