Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Mollie Wilding

Stanhope Gardens ,NSW

Summary

Dependable worker with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Front of House Supervisor

Eat Grk
09.2021 - Current

As a supervsior at Eat Grk, with the use of my developed customer service and leadership skills, I have undertaken tasks such as:

  • Welcomed guests by promptly responding to questions, requests and concerns.
  • Offered training and support to keep team members motivated and working toward objectives.
  • Operated cash register or POS system to receive payment by cash and credit card.
  • Delegated daily tasks to team members to optimize group productivity.
  • Upsold food items by understanding customers and their needs.
  • Completed ordering of food and items for the business and packed away various deliveries
  • Opening and closing of the store

Crew Member

McDonald's
02.2021 - 03.2022
  • Kept customer and food preparation areas clean and well-organized.
  • Served orders to customers at windows, counters and tables.
  • Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Completed side tasks by restocking condiments and cleaning refrigerators.
  • Promoted food items, beverages and desserts to increase sales.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.

Education

High School -

St Marks Catholic College
Stanhope Gardens

Skills

  • Leadership and ability to delegate
  • Clear Communication
  • Teamwork and Collaboration
  • Problem Resolution
  • Adaptability and Flexibility
  • Multitasking and Organization
  • Time Management and Prioritization
  • Payment Processing & Cash Drawer Operations

Certification

I have completed my Certificate ll in Business Services.


Additional Information

References -


Supervisor -

Sapolu Waterson | 0421 040 159


Supervisor -

Perrin Frail | 0497 554 506


Manager -

Felipe Fossati | 0435 418 929

Timeline

Front of House Supervisor

Eat Grk
09.2021 - Current

Crew Member

McDonald's
02.2021 - 03.2022

High School -

St Marks Catholic College
Mollie Wilding