Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Molly Abeleven

Gymea Bay

Summary

Organised and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Successful at giving customers positive experiences to drive loyalty and repeat business.

Overview

6
6
years of professional experience

Work History

BARTENDER

Gymea Miranda Bowling And Sports Club
03.2023 - Current
  • Educated customers on drink options, making personalised recommendations based on preferences or dietary restrictions.
  • Reduced wait times for drinks by efficiently managing bar area and prioritising orders.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Maintained clean and organised workspace, ensuring compliance with health and safety regulations.

CUSTOMER SERVICE CASHIER

Supabarn Gymea
10.2020 - 12.2023
  • Resolved customer complaints and maintained clean and tidy checkout area
  • Streamlined checkout process for faster service and improved customer experience.
  • Handled daily credit and cash transactions for customers with accuracy and speed
  • Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.

BAKERY WORKER

Tastebuds Gymea
03.2018 - 08.2019
  • Built customer loyalty and retention by delivering excellent shopping experiences
  • Created inviting environment for customers by maintaining store organisation and cleanliness
  • Prioritised helping customers over completing other routine tasks in store
  • Packaged customer purchases with care and strong organisational skills to facilitate easy carrying and prevent product shifting.

Education

St Patrick's College
09.2022

Skills

  • Quick Learner
  • Customer Satisfaction
  • Beverage Preparation
  • Payment Processing
  • First Aid Training
  • Age Verification
  • Responsible gambling practices
  • POS Inventory System Operation
  • PCI (Payment Card Industry)
  • Telephone Reception
  • Rewards Programs
  • Customer Complaint Resolution

Additional Information

  • Possess current RSA and RCG certifications as of February 2023
  • Reference available upon request from Brett Rimmer - Supabarn Gymea Store Manager

Timeline

BARTENDER

Gymea Miranda Bowling And Sports Club
03.2023 - Current

CUSTOMER SERVICE CASHIER

Supabarn Gymea
10.2020 - 12.2023

BAKERY WORKER

Tastebuds Gymea
03.2018 - 08.2019

St Patrick's College

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Molly Abeleven