Summary
Overview
Work History
Education
Skills
References
Affiliations
Timeline
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MOLLY ADAMS

Aveley,WA

Summary

Dynamic professional with extensive customer service experience at Aveley Avengers Canteen. Demonstrated expertise in cash handling and conflict resolution, consistently achieving high levels of customer satisfaction. Skilled in building positive relationships and maintaining attention to detail in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Customer Service

Aveley Avengers Canteen
Aveley, WA
01.2021 - Current
  • Providing exceptional customer service.
  • Handling customer inquiries and issues and resolving problems and finding solutions.
  • Interact with customers in a compassionate, patient, and professional manner.
  • Use of Eftpos facilities and cash handling.

Babysitter

Various families
01.2021 - Current
  • Ensuring the safety and well-being of the child: This includes providing constant supervision, monitoring their activities, and creating a safe environment.
  • Following the parents' instructions.
  • Engaging in age-appropriate activities.
  • Providing basic care: Babysitters may need to perform tasks such as preparing meals or snacks for the child, assisting with toileting etc.
  • Maintaining open communication with parents.
  • Setting boundaries and enforcing rules. This may include rules around screen time, bedtime routines, and behaviour expectations.
  • Building a positive relationship with the child.

Hair Salon Assistant

Creative Heads
Ellenbrook, WA
08.2023 - 04.2024
  • Fostered clean and sanitary work environment to protect customers and staff from infection.
  • Massaged and treated scalp using hands, fingers or vibrating equipment.
  • Performed basic receptionist duties such as answering phones and taking messages.
  • Responded to customer inquiries by phone, email, and in person.
  • Kept work stations clean and sanitized scissors, combs and other styling tools.
  • Processed transactions and handled cash register, ensuring accurate billing.
  • Supported senior stylists in administrative tasks as needed.
  • Performed daily salon opening and closing procedures.
  • Assisted with sweeping up hair and wiping down stations to keep salon clean and sanitary.

Education

Ellenbrook Secondary College
Ellenbrook

Skills

  • Customer service and support
  • Cash handling expertise
  • Retail sales proficiency
  • Time management skills
  • Conflict resolution strategies
  • Attention to detail

References

Denise Lacey, 0433822642

Affiliations

  • East Perth Football Club
  • Turning Pointe Performance Academy
  • Hype Dance Academy
  • Aveley Football Club

Timeline

Hair Salon Assistant

Creative Heads
08.2023 - 04.2024

Customer Service

Aveley Avengers Canteen
01.2021 - Current

Babysitter

Various families
01.2021 - Current

Ellenbrook Secondary College

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MOLLY ADAMS